Event took place on the island of La Palma with global leaders from the public and private sector from more than 95 countries and 100 businesses who committed to the recovery of the sector The ‘La Palma Declaration’ commits to the adoption of intern…
Blossoming in the Time of Adversity
With the objective of having the logo represent SpaSoft’s story, the brand mark is a custom in-house design of a Lotus flower with the full logo displaying the SpaSoft name. The Lotus flower is regarded as symbol of strength, tranquility and resilie…
What is a Hotel Operator?
Hotel Owners The owner of hotel property – the site and building as well as the furniture, fixtures and equipment (FF&E) and operating supplies and equipment (OS&E) – is the hotel owner. The owner receives the return on the investment in the propert…
Service Excellence Introduction: The Service Dna
Dear colleague, friend, family member… today I have a very simple question for you: when you think about hospitality, what is the first thing that comes to mind? If I am not mistaken, the first word that came to you was most likely service. Am I r…
New Regenerative Revolution report urges events industry to regenerate, not just restart
Launched Weds 14 Oct, The Regenerative Revolution, A New Paradigm for Event Management calls on the global events industry to embrace circular design thinking and to understand the principles and power of a circular economy. It argues that sustainab…
Travelodge UK CEO exits as the majority of hotels stay
In what has been the most actively watched hotel-firm financial restructuring of 2020, Travelodge (United Kingdom) has retained the majority of its hotels under its new company voluntary arrangement, but is seven-year CEO Peter Gowers will leave at …
IHG® opens dual-branded hotel in the heart of Poland’s capital
IHG® Hotels & Resorts, one of the world’s leading hotel companies, today announces the opening of Crowne Plaza® Warsaw – The HUB and Holiday Inn Express® Warsaw – The HUB in the heart of the dynamically developing business district, Rondo Daszyńskie…
The 7 Principles Of Food And Beverage Yield Management To Reach Profitability
It is very common that hoteliers and food & beverage professionals tend to generate revenue eventually. However, there is an underlying procedure to generate profit from the revenue obtained. This fact has a great emphasis on the ability of the team…
World Travel Awards announces 2020 World winners
World Travel Awards – the global initiative to recognize and reward excellence in travel and tourism – has unveiled the 2020 winners of its World categories. Winners include Maldives, which cemented its reputation as the definitive secluded sanctuar…
The Best Ways to Disinfect Your Hotel Room During the Pandemic, According to Health Experts
Travel remains complicated while the COVID-19 pandemic continues around the world, and the Centers for Disease Control and Prevention (CDC) still recommends staying home for your own safety as well as for others. But if you do decide to travel, loca…