To refresh its seventh annual Culinary & Cocktail Trend Forecast for 2021, Kimpton Hotels & Restaurants released a look back at how the pandemic has impacted food and beverage trends of 2020 and shared predictions for how evolving consumer behavior …
HotelIQ Develops Integrations with Infor HMS and SMS|Host via Hapi
Intelligent Hospitality today announced it has achieved integration of its HotelIQ Business Intelligence & Analytics platform with two industry-leading property management systems, Infor HMS and SMS|Host by Springer-Miller Systems. Both secure inter…
Five Ways Focused Service Hotels Can Increase Direct Voice Bookings
Although they are generally outperforming other lodging segments, most if not all focused and selective service hotels are looking to build occupancy and rate. Indeed, hoteliers can and should continue to focus on digital marketing opportunities to …
The Mike Moment
We’ve all heard the old adage: “It’s better to give than to receive.” That’s what customer service people do. They give and give and give. They help solve problems and resolve complaints. What they get in return—hopefully—is a nice thank you, which,…
Mews to acquire Base7booking to accelerate European growth
Prague and Düsseldorf – Mews, a leader in cloud property management systems, today announces it has entered into an agreement to acquire the product line, Base7booking from trivago, a leading global accommodation search platform. With 1000 customers…
SaaS platform RateGain recognized as the Most Innovative Startup by ET Innovation Awards
RateGain, a leading provider of SaaS products for travel and hospitality, has been acknowledged as the Most Innovative Startup at the recently concluded ‘ET Innovation Awards 2020’. The Economic Times Innovation Awards, presented by technology giant…
10 Must Read Books For Anyone In The Hospitality Industry
The dynamic environment of the hospitality industry is an ever-changing world. Whilst this can be a thrilling experience for hoteliers, keeping up can be quite a challenge. This list contains fascinating personal memoirs from hotel magnates as well …
ANT Development and Accor Announce Signing of SO/ Moscow Hotel
ANT Development, Real Estate Investment Company and Accor, a world leading hospitality group, are pleased to announce the upcoming opening of a luxury lifestyle hotel under the SO/ Hotels & Resorts brand in Moscow’s ultra-modern premium class comple…
Virtual Reality: An Efficient Tool For Recruiting New Talent
Better chosen talent, thanks to virtual reality Hiring is a science, an art, and sometimes, a balancing act. Are you ready to bring virtual reality (VR) into your hiring process? VR can not only you save time and money, but also improve your hiring …
UK and European Hospitality Industry Must Focus on Safety Protocols and Technology Deployment to Capitalise on Return to In-person Events in 2021
LONDON – Nearly six in ten event planners (58%) across the UK and Europe are struggling to reschedule in-person events in 2021 because of insufficient health and safety protocols at venues, according to Cvent’s 2020 Planner Sentiment and Sourcing Re…