Throughout the coronavirus pandemic, travel executives have been pinning their hopes on a Covid-19 vaccine saving their industry, which has suffered from the fallout of the health crisis. Following news Monday of Pfizer’s vaccine data showing more t…
SuitePad collaborates with hotelbird
It’s always good when two companies collaborate with each other! Technology providers SuitePad and hotelbird are doing exactly that. They have bundled their technology know-how and brought their respective systems together: SuitePad’s BYOD (bring-yo…
Celebrating Our First Hosts in Europe
Welcome, bienvenue, willkommen, bienvenido, and benvenuto! Airbnbs hosts in Europe have been welcoming guests from around the world since 2008, back in the very first days when co-founders Brian, Joe and Nate started the company from their apartment…
3 Mistakes To Avoid While Responding To Customer Feedback
Receiving unsolicited feedback puts most of us on the spot. We’re in the spotlight of other people’s expectations, and often our first impulse is to be defensive. While feedback itself is not always about a negative experience, in many cases unsolic…
Behind The Curtains, The Infrastructure Industry Works To Ensure Your Best Experience And Safety.
The hospitality industry was hit hard by COVID-19, with significant impacts for the entire chain in its surroundings. Most people postponed their business or leisure travel plans overnight, bringing to the surface many uncertainties about the future…
Vizergy® Enhances Marketing System with Greater Targeting Capabilities
JACKSONVILLE, Fla., Nov. 5, 2020 – Vizergy® Digital Marketing deploys software updates to meet ever-changing search engine algorithms, augment target marketing efforts and increase direct revenue for clients. The software updates are enhancements to…
Podcast: Emma Kenny: Bearing Up When The Chips Are Down
About the podcastFocussing on the psychological and emotional issues within the hospitality sector at this time of crisis, together with a focus on the need to innovate with urgency, hospitality sector commentator Elton Mouna has created a four part…
Global DMC Partners Releases Results of Q3 Meetings & Events Survey
Global DMC Partners (GDP), the leading global network of independently owned destination management companies (DMCs) and creative event experts, today shared the results of its most recent Meetings & Events Pulse Survey, focusing on the widespread i…
IHG® Hotels & Resorts thanks essential workers with surprise trips and exclusive experiences
Since the coronavirus was declared a global pandemic early in 2020, we’ve relied on doctors, nurses, grocery store clerks, nonprofit workers and other essential workers more than ever. They’ve kept our communities healthy, fed, sheltered and safe wh…
Pandemic Pivot Part 2: Brewery Turns Boardroom and Restaurant Turns Downtime Into Bookable Office Space
Bernard Lord once said, “Innovation doesn’t always come in the form of a new product or technology. Sometimes it’s about a new way to address an old problem.” In the era of COVID-19, the problem we face is certainly new. Still, for many businesses, …