The hospitality industry has, arguably, been hit harder than most other industries by the global pandemic and, while there were signs of recovery as restaurants, bars and hotels opened back up over the summer months, across Europe occupancy rates di…
Can Leisure and Work-From-Home Demand Stimulate Extended-Stay Hotel Growth Beyond COVID-19?
The lodging industry is struggling to fill the empty rooms in 2020. For months, U.S. hotels are running at an occupancy of 50% or lower. Not every segment suffers the same impact from the pandemic, however. Demand for home-sharing facilities had alr…
Hospitality Marketplace. #Justpitchit
Marketplace is the live streaming event to facilitate “meeting and matching” between travel tech and hoteliers looking for new providers. Vendors will showcase their technologies through a (rigorously live) 6-minute-elevator-pitch presentation. Afte…
RIP BookingSuite: Protecting Your Hotel’s Digital Assets
On November 30th of this year, Booking/Priceline is shutting down its BookingSuite product, likely affecting hundreds of hotels worldwide. In short, they will stop running websites, booking engines, and revenue management software for their hotel cl…
Who Are Project Stakeholders?
Identifying Project Stakeholders A project stakeholder is any individual or group that can affect, be affected by or believe to be affected by a project during its life cycle and/or its output and can influence its success. A development project has…
This Is Why You Keep Your Restaurant’s Signature Dish
Chefs are creative individuals and I’m continually blown away by what these professionals can do when challenged to explore their passion. But a restaurant needs some marketing sensibility if it going to thrive, especially in a hotel or urban capaci…
Hospitality Unsettled Podcast: Health, Hospitality and Peek Performance
“My perspective on health has changed significantly, from these two siloed approaches of diet and exercise to broadening out to a more network view of health and the interrelationships going on within us.” This quote, in combination with a conversat…
Hilton Reports Third Quarter Results
MCLEAN, Va. – Hilton Worldwide Holdings Inc. (“Hilton” or the “Company”) (NYSE: HLT) today reported its third quarter 2020 results. The following results reflect the material impact that the novel coronavirus (“COVID-19”) pandemic has had on Hilton’…
Decoding Empathy – Looking Through The Lens Of An Employee In The Service Industry
To give some context, it began early this year, when large numbers of employees were starting to get laid off from their jobs, due to the severity of the pandemic and its devastating impact on the industries they were part of. Companies had to make …
Iceland, Argentina, Kazakhstan, Colombia and Turks and Caicos join over 145 destinations in adopting first ever global safety and hygiene stamp
London, UK – Iceland, Argentina, Kazakhstan, Colombia and Turks and Caicos are the latest major destinations to adopt the World Travel & Tourism Council’s (WTTC) global safety and hygiene stamp, which was launched earlier this year. The Safe Travels…

