Phoenix, Best Western® Hotels & Resorts (BWHR) continues to enhance its industry-leading cleaning program, We Care CleanSM, through its partnership with P&G Professional, the away-from-home division of Procter & Gamble. Today BWHR announced the addi…
Blue Water Resort & Casino Selects Agilysys rGuest Express to Streamline Guest Self-Service and Improve the Guest Journey
ALPHARETTA, GA. — November 3, 2020 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Blue Water Resort & Casino has expanded its existing Agilysys relation…
What Hotel KPIs Analyze Complete Operational Performance?
Consulting the right hotel KPIs can help juice a hotel’s bottom line. But just any old metric won’t do. If hoteliers want to uncover financial weak spots, revamp operations and boost profit, it requires complete operational metrics. These KPIs measu…
IDeaS and protel go Hand-in-Hand Like Profitability and Efficiency as an Impressive 100-Integrations Milestone is Achieved
protel and IDeaS are pioneers and global technology powerhouses. protel is a hotel technology solution that provides hotels with everything they need to run the day to day operation of a hotel including PMS, contactless technologies, and integration…
The ‘New Normal’: Reimagining Revenue Management in a COVID-19 World
To best understand why historical data becoming obsolete is such a game-changing factor in the ‘new normal’ of revenue management, imagine that an RMS algorithm is like a recipe for your favourite meal, which has several ingredients and a sequence o…
Bad vs Horrible – Depends on How Performance Is Measured
Through the pandemic, hotel Occupancy rates have hit historic lows throughout the country. We have constantly been asked “how bad is it?” Reports early in the pandemic, while awful, seemed to actually understate the catastrophic effect of the pandem…
What is the Hotel Business Case?
Defining Project Opportunities The first step in the property development process is opportunity definition. This is when alternative projects are explored, identified and selected. For any project, a business case must first be developed and presen…
Tourism Tidbits: Thinking About Our Security Needs Once We Have Gone Beyond COVID-19
In today’s very politically and economically unstable world the tourism and hospitality industries have no choice but to be sensitive to the needs of security and safety (S&S), and to emphasize public health requirements. Despite this needed emphasi…
The ART of HOUSEKEEPING
A major shout out to all Housekeeping Departments in all properties and all over the world, for being able to cope with the new needs brought by pandemic. With no doubt this has been the department most affected and most challenged by the virus real…
HFTP 2020–2021 Global Executive Committee and Board of Directors Begin Term
The 2020-2021 Global Executive Committee and Board of Directors for Hospitality Financial and Technology Professionals (HFTP®) have officially begun their term at the start of this month. The association leaders represent a wide variety of segments …