Travel advisers: A secret weapon during CVOVID-19

(CNN) — Before COVID-19, São Paulo resident Claudia Glina regularly planned trips around Brazil and all over the world for her family, which includes herself, her husband and their two young children. “I used to go online and book the hotels and fli…

Management’s Ideas Are Always Better

Many times, we managers think we have all the answers, that we know it all, and our way is the one correct way to do things. After all, we’re management, and our ideas are always better. But that’s not the case. The employees who do the job each day…

The Future of Hotel Technology: Part 1

The Landscape COVID-19 has changed everything. But bear with me, this isn’t another “COVID has created a new paradigm” article. Yet, COVID is simply the perfect example to understand how hospitality is changing and has been changed by technology at …