The number of destinations closed to international tourism has continued to fall. According to the eighth edition of the UNWTO Travel Restrictions Report, 70% of all global destinations have eased restrictions on travel introduced in response to the…
Kingsland Locke To Launch In Dalston, January 2021
Located in one of London’s most eclectic neighborhoods, Kingsland Locke will house 124 of Locke’s signature studio apartments, as well as an on-site microbrewery and gin distillery, all-day restaurant, complimentary co-working space, workout studio …
The Unbound Collection by Hyatt Brand Debuts in Sweden with the Opening of Hotell Reisen
Hyatt Hotels Corporation (NYSE:H) announced today the opening of Hotell Reisen in Stockholm. The 144-room hotel is immediately available on Hyatt’s booking system on an unbranded basis with plans to join The Unbound Collection by Hyatt brand in earl…
4 Simple Tips To Enhance Your Online Charisma
A good speaker vs. a great speaker When asked what differentiates a good speaker from a great speaker, the answer is often the same: charisma or presence. Indeed, if what you say can make you a good speaker, the way you say it can make you a great s…
Visioning the post-COVID era in CRM & loyalty
As I look beyond the pandemic, I see a world of promise and potential. Guests will be eager to visit their favorite destiand they will be willing to try new brands that appeal to their newfound freedom. As more guests begin to travel, they will have…
Second Doubletree Property Coming To Portugal
Hilton will make its debut in the stunning Azores islands with the DoubleTree by Hilton Lagoa Azores, expected to open in early 2022. Guests can indulge in Sao Miguel island’s spectacular scenery and wildlife, with many picturesque beaches and golf …
Top Ten Trends in Hospitality 2021
1. Sanitation and Cleanliness Standards Hotel employees and guests must participate in a complete upgrade of sanitization and cleanliness. Each brand has added a different touch, but there are now two levels of room cleaning – the second level being…
Is Customer Service an Oxymoron or Leadership Tool for Hospitality Managers?
86% of consumers will pay more for a better customer experience. 89% of consumers began doing business with a competitor following a poor customer experience. 79% of consumers who shared complaints about poor customer experience online had their com…
EHL’s Berceau des Sens maintains 16/20 in the Gault & Millau guide
The Ecole hotelière de Lausanne is a world renowned hospitality university. Our gastronomic training restaurant, Le Berceau des Sens, is equally deserving of praise and has once again obtained 16 out of 20 points from the prestigious Gault & Millau …
Charlestowne Hotels Selects Event Temple as their Sales & Catering System for Six Properties
Event Temple is proud to announce their partnership with Charlestowne Hotels. Charlestowne Hotels, an independent management company with 40 years of experience and a portfolio of 50 hotels, has selected Event Temple as their sales and catering syst…

