After nearly 30 years at the helm of a pioneering hotel management group, Hans R. Jenni is retiring today as president and director of GHM. The group’s current CEO, Tommy Lai, will assume responsibility for GHM’s day-to-day operations and management…
Luxury Institute: Seven Rules For Reinventing Your Luxury Business
Citizens of the world have endured months of living through the COVID-19 (coronavirus) pandemic experience. When we are past the worst of the crisis, Luxury Institute says we will not be the same, but we know from history that there will be many maj…
Resource: Hotel Re-Opening Planning Guide
All management teams need to establish an action plan to ensure the safe opening of the hotel and make sufficient resources available to ensure that the plan, once developed, can be implemented effectively and quickly. The Re-Opening Hotel Plan is a…
The future of tourism in the coronavirus era: Asia may hold answers to what’s ahead
It’s a sunny day on Bangkok’s most famous tourist street, and shopkeeper Cletana Thangworachai is open for business.Her Khao San Road shop is crowded with shiny magnets, brightly colored elephant key rings and the patterned cotton pants that have be…
How UK hotels are preparing for the holiday season from hell
Across the country, hotels that were shuttered at the start of the coronavirus pandemic have become eerie, empty shells. Front desks are devoid of receptionists ready to check-in guests, rooms are collecting dust. And with the summer season on the h…
The Holy Trinity Of Technology, Ergonomics And Architecture That Will Change Our Travel & Hospitality Experience
The wide boulevards and parks of many famous international tourist cities were originally created as “lungs” for the urban environments and its people, creating thoroughfares of fresh air to fight disease. The famous grid systems upon which many Nor…
Responsible Tourism Is Key To Driving Travel Industry Recovery In A Post-Lockdown World
In recent years, the travel industry has been impacted by environmental disasters including the droughts in Cape Town and the bushfires in Australia, which have awakened our business and personal consciousness. The industry has arguably been late to…
Contactless Check-In/Check-Out and Keyless Room Entry Now Available to Hotels Via the Fuel Mobile App
Fuel, a leading provider of guest-facing hotel software solutions and digital marketing services for the global hospitality industry, has expanded the digital-key functionality of its industry-leading mobile application for independent and boutique …
STR: U.K. weekly hotel performance update
Each week, STR analysts provide a deep-dive into U.K. hotel performance. The most recent video, highlighting performance for the week of 27 April through 3 May, is linked below. STR provides premium data benchmarking, analytics and marketplace insig…
Hyatt Reports First-Quarter 2020 Results
CHICAGO – Hyatt Hotels Corporation (“Hyatt” or the “Company”) (NYSE: H) today reported first-quarter 2020 financial results. Net loss attributable to Hyatt was $103 million, or $1.02 per diluted share, in the first quarter of 2020, compared to net i…