Guest Service Is No Longer A Contact Sport

Hapi, the first, disruptive open data-streaming, integration and enrichment platform in the hospitality industry, held a focus group with the Board of Governors at Hospitality Technology Next Generation (HTNG) – comprising the top CIOs and other exe…

It’s Time to Invest in Your Employees’ Safety

Kudos to those who are using this time of quarantine, closed doors, and low occupancy to establish strong employee safety cultures and honor their commitments to industry safety programs like the American Hotel & Lodging Assn.’s 5-Star Promise. Thro…