Category: Recent News

Hilton (NYSE: HLT) has today announced the signing of Conrad Corfu following a franchise agreement with the Troulis family. Slated to open its doors ahead of the 2026 summer season, the luxury hotel will feature 136 rooms, suites and villas, a 200-metre beachfront and indoor and outdoor heated pools. Managed by Numo Hotels and Resorts, the property will also include a signature Aqua Piazza lagoon, lush, landscaped gardens, three restaurants, two bars, an extensive wellness centre, and open-air cinema and a kids club in collaboration with Worldwide Kids, with a treehouse-like micro village among olive trees and eucalyptus.

RobosizeME, a leader in workflow automation for the hospitality sector, has launched its latest executive resource: “Hyperautomation in Hospitality: A Strategic Advantage in Motion – The Complete Executive Guide.” Designed for hotel executives in hotel groups of any size, from 5 hotels to thousands, who are navigating today’s complex operating environment, the guide offers a comprehensive roadmap for implementing hyperautomation to achieve tangible business outcomes, from employee retention, through cost reduction and operational efficiency to increased guest satisfaction and revenue growth.

“Experience” is everywhere. It’s one of the most wildly overused terms in modern hospitality, used to describe everything from hair salons to hotel bedrooms. As a result, it’s easy for executives to feel lost when guests ask for “experience-led” travel – and, to cope, many default to renovation, restaurants, and retail makeovers in an attempt to match the demand.

Today at The Hospitality Show, global hoteliers will experience a next-generation Learning Management System designed by Quore and LearnUpon that is transforming the way hotel employees are trained. Dubbed “Quore University,” the training platform empowers hotel staff to take control of their own training journeys while improving retention and elevating guest experiences. Attendees can demo this interactive tool — featuring 12 curated learning paths tailored to the individual needs of more than 40 job titles — in Booth #1022 at the Colorado Convention Center in Denver.

The hospitality industry has long embraced new energy management solutions (EMS) to improve efficiency while maintaining guest comfort. Smart thermostats, initially designed to monitor only for occupancy, have since evolved to provide even greater savings by integrating with check-in/check-out signals from the PMS.

Artificial intelligence (AI) has revolutionized how we recruit and select talent. HR and hiring managers are no longer just recruiters. They are strategic supervisors of the whole AI ecosystem. The new challenge is to lead responsibly, ensuring that technology enhances rather than replaces human judgment.

With AI at the gates, 2025 is already shaping up to be the ‘Year of Data’; it’s all about getting your data rivers flowing into a lake, cleaned up and curated for machine learning (ML) applications. One of many lucrative prospects pertains to segmentation and answering a question that in the past we’ve treated with more an ounce of human-bias-driven hunch: how can you tell the difference between recurring guests and truly loyal customers?

The global hospitality industry is forecast to see its labour demand climb in the coming years, but persisting labour shortages and other challenges in hiring and retaining employees could make it very difficult to meet these needs. Hotels should implement innovative strategies to overcome the current barriers to successful recruitment.

Do you believe that family-friendly hospitality and sustainability can thrive together?

Visual Matrix, a leading property management software (PMS) and operations software (MOP) for the hospitality industry, has achieved SOC 2® certification, affirming its commitment to the highest standards of data security, operational integrity, and client trust.