During the COVID-19 crisis, many hotels will unfortunately have to stop their operations and close temporarily. This can be out of necessity if your forecasts suggest the losses experienced at these low occupancy levels are not sustainable. While cl…
Hospitality Financial Leadership – Shift Your Thinking
We all have predisposed ways that we look at our world and the things, people and circumstances inside of it. It’s what makes us human and we either have an open mind or one that’s closed. Another way to express this is we either have a fixed mindse…
Think Staycations and Cleanliness Theater for COVID Travel
There are two terms to mull over for how the travel will change in the near future and both relate to the heightened sense of agoraphobia and fear of unhygienic spaces. And those hotels that are able to figure out these two terms apply in a post-COV…
Mitigating supply chain risk
Risk management has always been important, but this crisis, as well as other notable natural disasters, has made the vulnerability of corporate supply chains highly visible. COVID-19 is not the first major disruptor to global supply chains and it wo…
Farewell Brookes Restaurant
Following its recent closure, Don Sloan reflects on the pivotal role played by Brookes Restaurant in shaping an engaged, inclusive community of learning. Brookes Restaurant was located within the Oxford School of Hospitality Management at Oxford Bro…
Automating hospitality in times of social distancing
Hence, as we look forward to having a greater control over the Coronavirus spread and returning from isolation, it is perhaps the best time to regroup, reimagine, and re-strategise to ready the sectors for what comes next with implementing solutions…
Future Hoteliers Help Design Infor Mobile Pricing App
When designing a mobile app that will meet the needs and expectations of future hoteliers, you would do well to involve them in the process. So when Infor began developing its newly released solution Infor Hospitality Price Optimizer (HPO), it tappe…
Where do we go from here? A look at the uncertain future ahead
First and foremost, the coronavirus crisis is a human tragedy. Our thoughts and concerns are with all of those affected, as well as front-line workers and colleagues facing uncertain futures. While caring for the sick and reducing community spread a…
Now is the Worst Time for Hoteliers to Stop Selling
Hotel sales leaders have, in general, been protected from jumping into the daily operations of the hotel so that they can devote most of their energies towards keeping the future funnel of business coming into the hotel. That is not our current real…
Rebooting and revaluing the global Hospitality Industry – Hospitality Unsettled Podcast
“Ultimately, Mother Nature wins. We’ve seen that by having all of our toys taken away, just how greedy we were being.” In addition to questions such as: How can we, as a future leader, imagine and create a new and improved future hospitality industr…