Category: Recent News

Meyer Jabara Hotels, a nationally recognized hotel management and ownership company, today announced that it has assumed management of The Abbey Inn & Spa, a boutique hotel perched on historic Fort Hill in Peekskill, New York. Named No. 3 on the “10 Best New Hotels” list in the U.S. by USA Today, this move marks MJH’s entry into New York’s scenic Hudson Highlands region and underscores the company’s continued growth in the upscale boutique segment.

Limehome, Europe’s leading tech-enabled operator of design apartments, has opened its first property in France, located in the heart of Montmartre on Passage Lathuille. The former hotel has been converted into 20 modern apartments just steps from Sacré-Cœur. Executed within three months, the project highlights Limehome’s ability to deliver high-quality conversions on accelerated timelines. The Montmartre property reached full occupancy immediately upon opening in early October.

Limehome, Europe’s leading tech-enabled operator of design apartments, has launched its first UK property in South London’s vibrant Streatham Hill district. Previously serving as employee rooms of a pub, the converted site on High Road now features fully furnished design apartments across two floors. The project moved from signing to opening in under five months, showing Limehome’s strong speed-to-market capability.

The MICHELIN Guide is pleased to present its inaugural Global MICHELIN Keys Selection. Following the launch of MICHELIN Key distinctions in 15 top travel destinations1 last year, The MICHELIN Guide Inspectors have scoured the world and chosen among the more than 7,000 hotels in The MICHELIN Guide selection to identify those offering the most exceptional experiences.

Italian real estate firm Percassi Group has acquired the four-star, 118-room Hotel NH Orio al Serio in Bergamo, Italy from Commerz Real, the real estate and asset management arm of Germany’s Commerzbank. The property is situated next to Milan Bergamo Airport, around 50 kms from Milan and 4 kms from the historic centre of Bergamo. The hotel includes a restaurant, two bars and seven meeting rooms. The deal forms part of a wider transaction involving the adjacent Orio Center – Italy’s largest shopping mall – which Percassi is acquiring in a joint venture with Generali Real Estate, the property investment arm of Italian insurer Generali Group, for approximately €470 million, also from Commerz Real.

In an Australasian first, YHA Australia has implemented digital wallet key technology across its 19-property network. By simply downloading their digital key via the YHA Explorer App and adding it to their digital wallet, guests can now enjoy seamless, card-free entry to their room, lifts, social spaces and other facilities with the tap of their phone, eliminating the need for traditional plastic key cards.

The sample of branded full-service hotels in Manchester recorded a GOP per available room (PAR) of £36.0 in the 12 months ending in August 2025. This represents a 13.4% drop compared to the same period last year, due to a 4.0% decline in revenue, which was only marginally offset by the lower expenses (-0.5%).

The hospitality industry stands at a pivotal juncture. While conversations about “customer experience” are ubiquitous, they often fall short, wound back to a digital customer-facing experience such as an app or a website or confined to customer sentiment, feedback, or Net Promoter Score (NPS) metrics. This is a significant limitation, possibly because it represents the extent of what the industry feels it can control or has visibility into. It is not a concept or practice that permeates in any meaningful way through sales and fulfillment processes in today’s hospitality. This narrow view has proven to be heavily limiting to the development of the industry over time and fundamentally misses the profound shift required. At TRAVHOTECH, we contend that Experience Management (XM) is not a KPI; it is the fundamental, living operating system for the future of hospitality. It represents a paradigm shift from a reactive, transactional industry to one that proactively, holistically, and strateg…

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, today released the findings of its 2025 Food Service Management Industry Impact Study: Balancing Operational Excellence with Experience Innovation.

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