The world is now facing the unprecedented situation of the new Coronavirus, COVID-19, a “public health emergency of international concern and pandemic” according to the World Health Organisation. The effects, actual and projected, of COVID-19 are ev…
CIHLER/Cornell Webinar: Identifying, Understanding, and Complying with Employment Laws – Old and New in the Midst of a Pandemic
The COVID-19 crisis has affected every aspect of our personal and work lives. Both employers and employees are unsure as to their rights and obligations to each other and to themselves. As we all know, there are numerous statutes, rules, and regulat…
Hotel TV – Stop Paying & Start Growing
It’s easy in these times to make knee-jerk reactions, and sometimes, it really feels like they are the only ones you can make. Things are moving so quickly, that often there is very little choice in how we all react to situations. Here’s one of the …
HTNG Forms Guest Room Entertainment Strategies Workgroup
Hospitality Technology Next Generation (HTNG) launches a new workgroup focusing on guest room entertainment to help improve buying strategies, technology research and development investment, along with the creation of a content strategy roadmap. HTN…
Booking.com CEO in the letter to employees:”It is going to get worse before it gets better”.
Booking Holdings (NASDAQ:BKNG) one of the largest online travel agencies (OTA) and second biggest in U.S. market after Expedia, is taking the measures to save cash during the travel meltdown caused by coronavirus outbreak. In the Letter to employees…
ALICE Launches Free COVID-19 Recovery Checklist Software
ALICE has launched a new free product to help hoteliers operate more efficiently during COVID-19. ALICE’s COVID-19 Recovery Checklist Software is available now, and is free to help hotels manage operations through times of low occupancy or closure, …
Video: InterContinental Hotel Group CEO Keith Barr addresses IHG Family
At such a challenging time for the global hospitality industry, we wanted to share a message from our CEO Keith Barr. …
Do you even know what questions to ask?
Great executives and managers seem to intuitively know what they don’t know. But it is not at all uncommon to not even know what questions to ask. Who would have thought about COVID 19 and public’s panic responses? One week we all thought we had our…
Revenue management strategies to deal with COVID-19 Part 2
Following on from last week’s blog post ‘Revenue Management strategies to deal with COVID-19’, we have devised some more strategies on how to manage hotel closures, what to do about an increased amount of cancellations and what policies OTAs have en…
How is coronavirus impacting hotel booking lead times?
Earlier this week we reported that, in a break with convention, domestic travel and mobile bookings were on the rise in some of the markets hit earliest by the novel coronavirus. We have also seen lead times change as people begin to adapt to these …