Risk management has always been important, but this crisis, as well as other notable natural disasters, has made the vulnerability of corporate supply chains highly visible. COVID-19 is not the first major disruptor to global supply chains and it wo…
Farewell Brookes Restaurant
Following its recent closure, Don Sloan reflects on the pivotal role played by Brookes Restaurant in shaping an engaged, inclusive community of learning. Brookes Restaurant was located within the Oxford School of Hospitality Management at Oxford Bro…
Automating hospitality in times of social distancing
Hence, as we look forward to having a greater control over the Coronavirus spread and returning from isolation, it is perhaps the best time to regroup, reimagine, and re-strategise to ready the sectors for what comes next with implementing solutions…
Future Hoteliers Help Design Infor Mobile Pricing App
When designing a mobile app that will meet the needs and expectations of future hoteliers, you would do well to involve them in the process. So when Infor began developing its newly released solution Infor Hospitality Price Optimizer (HPO), it tappe…
Where do we go from here? A look at the uncertain future ahead
First and foremost, the coronavirus crisis is a human tragedy. Our thoughts and concerns are with all of those affected, as well as front-line workers and colleagues facing uncertain futures. While caring for the sick and reducing community spread a…
Now is the Worst Time for Hoteliers to Stop Selling
Hotel sales leaders have, in general, been protected from jumping into the daily operations of the hotel so that they can devote most of their energies towards keeping the future funnel of business coming into the hotel. That is not our current real…
Rebooting and revaluing the global Hospitality Industry – Hospitality Unsettled Podcast
“Ultimately, Mother Nature wins. We’ve seen that by having all of our toys taken away, just how greedy we were being.” In addition to questions such as: How can we, as a future leader, imagine and create a new and improved future hospitality industr…
The COVID Crisis Highlights the Need for Hotel Call Centers
The virus outbreak starting in Wuhan is the gamechanger for 2020 and many years to come. Reservations and occupancies will inevitably return, but the ground has forever shifted and this new normal we are just entering calls for new working – and lar…
HRS Hospitality and Retail Systems promote Steven Lee to APAC Managing Director
HRS Hospitality and Retail Systems, Oracle Hospitality’s largest global Platinum Partner, has announced the promotion of Steven Lee to the position of Managing Director, HRS Asia Pacific. Steven will lead HRS in this region with the remit to develop…
HFTP Presents “Best of HFTP” with Co-Located Events in October 2020, Including HITEC San Antonio, HFTP Annual Convention, Club Forum and Entrepreneur 20X
In response to the guidance for slowing the spread of Covid-19, Hospitality Financial and Technology Professionals (HFTP®) restructured its 2020 event calendar, moving early 2020 events to the second half of the year, and co-locating them for one ev…