…
Video – Magnuson CEO: Not The Best Days, But Will Not Be The Worst Days Either
In a video presentation released to global Magnuson Hotels affiliates today, company CEO Thomas Magnuson today gave an overview of current impacts from the Coronavirus epidemic. Magnuson states that some areas of the country dependent upon internati…
UNWTO Convenes Global Tourism Crisis Committee
The World Tourism Organization (UNWTO) hosted a high-level virtual meeting yesterday, bringing together key UN agencies, the chairs of its Executive Council and Regional Commissions, and private sector leaders. Tourism is the economic sector that ha…
HOSPA’s UK Coronavirus Update 20th March
Our Government has asked us to stand by our staff, and whilst I completely agree with the sentiment behind the statement I also completely understand why the hospitality industry has struggled to do exactly that. For instance, I spoke to one hotel d…
How to manage the COVID-19 impact – Tips & recommendations from 10 industry experts
Hospitality Net has created a curated list of the most read How to articles to help you navigate the coronavirus disruption. Visit the Coronavirus special coverage for a live stream of relevant news to insights, market reports, opinions, webinars an…
IHG Cuts $150 Million in Costs as Revenue Plummets
Demand for hotel rooms is at record lows, the company behind InterContinental and Holiday Inn hotels said on Friday, as it announced $150 million of cost cuts to help cope with travel restrictions and lockdowns caused by the coronavirus pandemic. Tr…
A Message from CEO of Centara Hotels & Resorts
Dear Guests, Employees, Partners, Investors, Friends and the entire Extended Family of Centara Hotels & Resorts, It is at times like this that we are reminded what a small world we live in. With the COVID-19 coronavirus seemingly knowing no bounds, …
Turning the Page for Travel: Top 15 Travel Books for Jet Setters Not Jetting
We travel to connect. To escape. To discover. And while most of the world is grounded, wanderlust doesn’t require planes or passports and can be ignited by simply turning the page of a new novel. So, take a break from your digital screens and transp…
Train Your Reservations And Sales Team To Show Compassion For Cancellations
As a hotel sales trainer, it seems very odd to be writing a train-the-trainer article about how to manage cancellations, yet this is absolutely necessary as the lodging industry has been turned upside down temporarily. Imagine how strange it must be…
Empower Your Hotel Employees – Customer Experience
New, Relevant Experience Technology Do you want employees that strive towards new unique service excellence? Employees who drive your hotel brand upwards? Employees who create a valuable customer experience? If your answer is YES, then continue read…