Category: Recent News

Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Upgrade are pleased to announce that program planning for the upcoming CIO Summit EMEA has begun and the opportunity for senior hospitality technology leaders from across Europe, the Middle East, and Africa to register their interest is now available. This exclusive event, at the W Amsterdam, will offer programming that prompts attendees to exchange ideas, explore strategic technology topics, and form lasting relationships in a collaborative, vendor-neutral setting.

Luxury resorts do not suffer from a lack of marketing sophistication. Many operate with advanced technology stacks, experienced teams, and more data than at any point in their history.

The hospitality industry is investing heavily in technology, data, and automation – but many hotel teams still feel like progressisn’t translating into real operational impact. While systems are more advanced than ever, fragmented data and manual workarounds continue to slow decision-making and strain already stretched teams.

Located at Royal Victoria Dock beside ExCeL London, Sunborn London is the UK’s only luxury yacht hotel, offering waterfront views across the historic Royal Docks and an experience tailored to celebratory stays such as birthdays, anniversaries, and proposals. Delivering five-star service aboard a docked yacht presents unique operational challenges, from tight physical spaces to complex guest flows and the need for seamless coordination across onboard departments including F&B, MICE, and housekeeping.

Google has officially entered a new phase of inbox intelligence. With the rollout of Gmail features powered by Gemini AI, the inbox is no longer just a place where emails arrive. It is becoming an AI-curated feed that prioritizes relevance, engagement, and perceived importance.For hoteliers, this shift represents more than a product update. It signals a fundamental change in how marketing emails are evaluated, surfaced, and consumed by guests. While traditional deliverability still matters, visibility is now determined by how much attention your emails earn.

Hotel technology rarely stands still. As hotel businesses grow, their needs change, and the systems that once felt like an adequate fit can start to feel limiting. What supports a single property does not always scale cleanly across a portfolio. Over time, technology decisions tend to follow a maturity curve shaped by size, operational complexity, and long-term ambitions.

Hyatt Hotels Corporation (NYSE: H) today announced a new record pipeline of approximately 148,000 rooms as of year-end 2025, driven by strong and sustained development interest across Hyatt’s five distinct brand portfolios. Hyatt’s evolution to an insights-led and brand-focused organization resonates with owners and developers who continue to choose Hyatt’s premier brands, contributing to a 7% increase in Hyatt’s pipeline compared to 2024.

Hilton marked another remarkable year of growth in 2025, adding nearly 800 hotels and 100,000 new rooms to its global portfolio, representing full-year net unit growth of 6.7%.

Global business travel professionals are cautiously optimistic as the industry enters the year ahead ─ despite concerns over balancing travel budgets with costs, traveler safety and satisfaction, and potentially stricter U.S. border and visa requirements.

B3 Designers has delivered the design direction for The Hobson Cambridge by Adina, the brand’s first UK property, transforming the historic Grade II-listed Hobson House into a contemporary apartment hotel that reflects Adina’s design-led approach to modern, flexible living.