MGallery, a boutique hotel collection within Accor’s luxury division, has announced the signing of a new exceptional property on the island of Oléron, in the heart of the unspoilt nature of Saint-Trojan-les-Bains. The opening of Bel Hôtel Oléron – MGallery Collection is scheduled for April 2026, following a major transformation of the Novotel Thalassa, built in the 1970s.
Manual Hotel Workflows Cost You More Than You Think. How Leading Hotel Groups Found the Switch From Pain to Gain
I bet you didn’t get into hospitality to chase spreadsheets. And yet, for years, I watched talented revenue managers, finance analysts and operations leaders spend hours each day on tasks so repetitive, so mind-numbing, they barely required human thought.
Sustainable Christmas 2025: Practical Actions Hotels Can Take Today
With the big day just around the corner, the festive spirit is in full swing. But amid the celebrations, it’s worth asking: Can Christmas be joyful and sustainable at the same time?
Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities
In addition to being arguably the most used word by younger generations as an adjective, adverb, and noun, the word “epic” is also the name of a new Orlando theme park, an International ski pass, the maker of popular video games, and a company providing digital access to children’s books.
Adagio announces the official opening of the Adagio Access Bordeaux Pessac Aparthotel
Adagio takes a new step in the rollout of its FIRST 2030 strategic plan with the official opening of the Adagio Access Bordeaux Pessac Aparthotel. This is the first property to open under the Adagio brand as part of the partnership with the Sergic group for the management of nine sites in France, announced on November 4th, 2025. It reflects the shared ambition to accelerate the development of aparthotels in dynamic urban areas, with enhanced quality of service and a strong local presence.
Agentic AI’s rise is making the enterprise architect role more fluid
In a previous feature in CIO magazine about enterprise architects, generative AI had emerged but its practical impact on enterprise technology had not yet been widely felt. Today, it has sparked a wave of agentic AI solutions from major SaaS providers, and that is reshaping both enterprise architecture and the enterprise architect role. CIOs and architects are moving from designing around relatively stable applications and integrations to planning operating models where agents can execute parts of business processes.
Swire Hotels: “Houses, Not Hotels” and the Art of Staying Different
Swire Hotels has built two distinct hospitality propositions: Upper House, shaped around a residential luxury ethos, and EAST, a lifestyle business hotel designed for guests who value informality, community, and choice. In this Brand Insiders conversation, Dean Winter explains how Swire’s “thinking differently mindset” shows up in people culture, design freedom, sustainability, and a carefully curated growth strategy across Asia Pacific and beyond.
New emerging trend, or a slow market reorganisation?
Previous articles by M. Ratkai, Professor of Hospitality Business and ESG at the Hotelschool The Hague, have addressed the ever-changing landscape of corporate disclosures, including the EU’s Corporate Social Responsibility Directive (CSRD) and ongoing negotiations of the Omnibus proposal. To obtain effective corporate reporting and governance practices, it is essential to have a strong institutional, legal, and regulatory framework. In 2023–2024, nearly two-thirds of the countries revised their governance frameworks, and 73% of the analysed countries issued national reports on companies’ compliance. Most of these reports cover all listed firms.
The AI Pricing Maturity Model: Benchmarking Your Hotel’s Readiness for Autonomous Revenue Management
As artificial intelligence becomes the engine of modern commercial strategy, hotels face mounting pressure to understand how prepared they truly are for AI-driven decision-making. Pricing once shaped by intuition and spreadsheets is shifting toward systems that learn continuously, react instantly, and negotiate directly with the digital agents that will soon dominate trip planning.
AI in Hospitality Is Not About Replacing People — It’s About Stabilising the Ones You Have
High staff turnover is one of hospitality’s most persistent — and most expensive — operational challenges. Yet it is still too often treated as an HR problem rather than a business risk.

