Hotel Staffs Do Not Need to Work Harder, Just Smarter

In hospitality, time is everything. And yet, too much of it is spent on the wrong things. Admin overload, repetitive reporting, fragmented systems… it all adds up. That’s where automation steps in, not to replace people, but to give them back time, so they can connect, think, serve. In this article, I want to share what we’re seeing in the field: the real impact of AI and Automation on hotel teams, and why the future of hospitality is more human than ever.

The Hotel Owner AI Playbook and Toolkit

This edition of the Pertlink Putting the AI into Hospitality series is written for hotel owners whose primary objectives are Valuation Growth Enhancement and Robust Cash Flow Management, not simply operational continuity.

Luxury Travelers Seek Authenticity Over Standardization

The luxury travel market continues to thrive — even in these often uncertain economic times. From here in Paris as well as when I travel to attend industry conferences and speak to my colleagues at other properties, I am hearing that five-star hotels are not seeing a perceptible decline in business. In fact, for many hotels, ADR is up and business continues to be robust amongst this key demographic.