The Heart of Hospitality – A Day at Mews Unfold Volume 06

Exactly one week ago, we had the pleasure of attending Mews Unfold 2025 in Amsterdam. Now in its sixth edition, Unfold has grown into one of the most anticipated hospitality events in Europe, drawing over 700 hoteliers, tech partners, and innovators from around the world. What began in a single room just a few years ago has evolved into a multi-floor experience, full of energy, insight, and meaningful connection.

Hotel Equities and Springboard Hospitality Announce Strategic Merger

Hotel Equities and Springboard Hospitality announced a strategic merger, effective May 1, creating a scaled and differentiated hotel management company built to deliver value for hotel owners across branded and independent segments. The merger brings together two complementary organizations with distinct strengths: Hotel Equities, known for its superior performance in branded, select- and full-service assets, and Springboard Hospitality, a leader in managing independent, lifestyle, and resort properties. The combined company will operate a broad portfolio of properties across the United States, Canada, the Caribbean, and Latin America spanning urban, resort and outdoor destinations.

Embedded Payments with Multicurrency Pricing: Your New Hotel Revenue Stream

Picture the scene: an international guest is on your website, ready to book a room. But they’re staring at a total in your hotel’s local currency, and they don’t understand it. Confused, they hesitate. Some abandon the booking, while others proceed, only to face surprise conversion charges from their bank. It’s an experience no guest wants, and one that costs hotels in terms of lost revenue through conversion fees, or worse, lost business.

Winning the Booking Battle: Co-Creation and AI as Your Secret Weapons

Planning a vacation should be exciting — yet for many travelers, it’s anything but. Faced with endless options for destinations, accommodations, flights, and activities, consumers quickly encounter “choice stress,” leading to decision fatigue and dissatisfaction. As hospitality managers, this isn’t just a customer experience issue but it’s a business one. Stressful planning leads to abandoned bookings, lower satisfaction, and lost loyalty.

Rosewood Amsterdam Opens in the Former Palace of Justice, Celebrating Dutch Excellence

Situated within the historic former Palace of Justice, Rosewood Amsterdam marks the brand’s debut into the Netherlands. This iconic property is the last new hotel development permitted within a monumental building in Amsterdam, reinforcing Rosewood’s position as a leader in luxury lifestyle. Offering a unique cultural experience, Rosewood Amsterdam seamlessly blends its rich history with ongoing transformation, creating an exceptional destination.

STR Weekly Insights: 20-26 April 2025

Through a combination of calendar headwinds and tailwinds, U.S. hotel revenue per available room (RevPAR) grew 3.2% during the week ending 26 April 2025. The headwind was the inclusion of Easter Sunday, providing a difficult comparison to last year when Easter Sunday was in March. It is notable that demand for the entire Easter week was the second highest since STR began weekly data tracking in 2000. As compared to Easter week last year, demand was 2.1% higher, suggesting that travelers are taking economic uncertainty in stride.

FHT Paris 2025: Streamlined Behind the Scenes, Exceptional Up Front

The French hospitality industry is at a crossroads. Between stricter regulations, rising operational costs, and increasing guest demands, hotels across France are under pressure to evolve. At FHT Paris 2025, industry leaders gathered to explore how Digital Transformation is transforming hospitality operations, moving beyond buzzwords and into real-world impact.

Kimpton Brings Its Laid-back Luxury to Germany with the Opening of Kimpton Main Frankfurt

Kimpton, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, opens Kimpton Main Frankfurt, the brand’s first hotel in Germany and a vibrant new addition to Kimpton’s growing global portfolio. Located in the heart of Frankfurt’s financial district, within the iconic new FOUR Frankfurt development, Kimpton Main Frankfurt seamlessly blends the brand’s bold, design-forward identity with the dynamic energy, rich history, and culture of one of Germany’s most cosmopolitan cities.