The company says up to 25% of the site’s global workforce of 17,500 will leave as part of a major restructuring of the organization. Details as to where the cuts at Booking.com will be being made across its portfolio of businesses will be worked out…
Accor First-half 2020: Immediate measures limiting Covid-19 crisis aftermath
Sébastien Bazin, Chairman and Chief Executive Officer of Accor, said: “The shock that our industry is experiencing is both violent and unprecedented. Against this backdrop, we have managed to limit the impact of the crisis: on our performance by tak…
This summer’s ‘Must Reads’ chosen by EHL’s Rooms and Revenue Management
Continuing our summer reading list theme, EHL’s Rooms and Revenue Management teams have drawn up a shortlist of essential titles that all prospective students of hospitality management should be familiar with on the topic of RM by the start of the n…
Ultima Collection to launch Ultima Courchevel in December 2020
Ultima Collection is delighted to reveal the Grand Opening of Ultima Courchevel on Saturday 12th December 2020 for the new 2020/2021 ski season. The new ultra-luxury resort will be launched with 13 sumptuous chalets complemented by an array of excep…
A Tale of Two Occupancies: Total Room Inventory vs. STR Standard
Occupancy has long been one of the key hotel performance metrics measured by STR. Reported on both a monthly and weekly basis, occupancy is easily calculated by dividing rooms sold (demand) by rooms available (supply), providing a straightforward re…
WTTC says UK is heading to ‘worst case scenario’ threatening nearly three million Travel & Tourism jobs
London, UK – Nearly three million jobs in the UK – and 197 million worldwide in the Travel & Tourism sector globally – look set to be lost due to the collapse of travel, according to the World Travel & Tourism Council (WTTC). WTTC economic modelling…
Kewadin Casinos Selects Agilysys IG OnDemand to Keep Food & Beverage Orders Flowing with Contactless Guest Self-Service
ALPHARETTA, Ga. – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Kewadin Casinos has expanded its existing relationship with Agilysys with the addition of…
Global tourism & leisure industry M&A deals total $3.64bn in Q2 2020
Total tourism & leisure industry M&A deals in Q2 2020 worth $3.64bn were announced globally, according to GlobalData’s deals database. The value marked a decrease of 71.8% over the previous quarter and a drop of 80.4% when compared with the last fou…
Why Hotel Chatbots Are the Next Big Thing in Customer Service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable, and more self-sufficient. As…
How Works Of Art Impact Hospitality Spaces
A look into the role of art in hospitality spaces and its beneficial impact on customers, employees and company identity. The benefits of art Whether we are looking at the enormous industry built around interior design or start-ups helping companies…