Coronavirus (COVID-19) has affected nearly every aspect of our lives. As travelers start to rediscover the world again, it’s not surprising that the majority (79%) are planning to take more health and safety related precautions when traveling in the…
Revenue Managers Will Need To Master Their Data In The Post-COVID World
It’s this behavioral change that has hit the travel and hospitality sectors the hardest. Very few businesses have escaped the impact of lockdown restrictions. Change has been thrust upon us, whether we like it or not and no matter how much we all sa…
The future is touchless. What future?
I run a start-up called RoomOrders, and I shouldn’t be so despondent. We enable contactless ordering and payment of goods and services, considerably reducing risks of viruses and bacteria. What I’m trying to say is, we actually help hospitality venu…
STR: Europe Hotel Performance For September 2020
LONDON – Reflecting a post-summer lag in demand, Europe’s hotel industry reported slight performance decreases from the prior month, according to September 2020 data from STR.Euro constant currency, September 2020 (percentage change from September 2…
New White Paper: The Importance of Effective Guest Communication in the era of COVID
This White Paper presents a pragmatic and effective means to: Improve communications between Guest and Hotelier. Enhance the Guest experience. Maximise Guest satisfaction and spend from point of booking to check-out. Increase the volume and value of…
dailypoint™ achieves Level II Global Support Certification
Munich – This week, dailypoint™ earned Hotel Tech Report’s level II Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across four of the key pillars o…
Will Hospitality Get Its Talent Back When The Pandemic Is Over?
When I started working on the blog and writing, the main goal I set for myself was to always maintain a positive approach, and even when talking about difficult topics or about things that are not going so well, I wanted to always try and find a way…
Travel Industry Executives Complete Phase One of Digital Health Pass Trial
Travel industry executives met at London Heathrow Airport as part of a transatlantic trial of CommonPass, a digital health pass aimed at enabling safer travel and the reopening of international borders. Officials from Internova Travel Group, the Wor…
The Urban Collëctif: Citroën, Accor And JCDecaux Are Together Imagining The Future Of Autonomous Urban Mobility For All
Citroën, Accor and JCDecaux, three French-based companies of international reputation and that all play an important role in the daily lives of city dwellers around the world, have joined forces within The Urban Collëctif to share their vision of ur…
Raffles Hotels & Resorts releases white paper, Answering the Desire for Wellness in Luxury Travel
Paris – Well-being and all that it encompasses has become, now more than ever, an essential part of the overall travel experience, moving from megatrend to leading expectation as consumers worldwide seek to advance their health, mindfulness and peac…