A double win for EHL It’s been a busy and unique start to the new school year here at EHL for many reasons, mostly to do with the implementation of innovative teaching methods such as HyFlex and adapting to the necessary global changes. Much to my d…
Bridging the Gap Between Guest Facing and Operations Technology in Hotels
COVID-19 has created quite a few buzzwords and key phrases that we’ll always associate with 2020. Pivot, unprecedented, social distancing, and new normal, are just a few of them. In the hotel industry, contactless hospitality is the talk of the town…
HotelSiteXPRESS Offers All-Inclusive Website Solution at Affordable Monthly Rates for Any Size Hotel
PARSIPPANY, NJ – Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, is making it possible for hotels to upgrade their existing website and di…
Hospitality Financial Leadership – EFTEs, Productivity Measurements – Why Use Both
Most hotels measure payroll as a percentage of revenue or, as it is commonly referred to, labor cost percentage. This is not helpful. Why, you ask? Well, first of all, if sales magically increase because of an increase in the average room rate or av…
Serviced Apartment Provider SMARTments business Intensifies Digitalization Strategy Backed by apaleo
BERLIN – In a new collaboration between the open software platform apaleo and the serviced apartment brand SMARTments business, the technology behind the booking and administrative processes takes a leap into the future with digitalization and autom…
HVS Monday Musings: Dynamic Pricing, Perishability, Decoupling in India’s Service Industry
We have heard these words often enough while discussing pricing, revenue management and demand management in our industry. We try and analyze our current approach and what the future may entail in case we wish our hotels to improve yields.In some of…
STAA calls on Chancellor to consider additional government support for short term accommodation businesses impacted by government restrictions
Merilee Karr, Chair of the UK Short Term Accommodation Association (STAA) and CEO of UnderTheDoormat, has written to the Chancellor, Rishi Sunak, on behalf of the STAA’s members asking for visitor accommodation businesses to be given additional gove…
Stimulating coffee facts with EHL’s Alain Berruex
Coffee – so much more than a drink – more a way of life. David Lynch is famously quoted as saying that “even a bad cup of coffee is better than no coffee at all”. While the amount that is either good or bad for your health is still unresolved, coffe…
Branded Hotels: Who Has The Best Contactless App?
Safety is still paramount for those that are traveling today and putting guests at ease is a top priority. So, of the major brands (Marriott, Hilton, IHG), Cogwheel Marketing did a little research on which brand the best contactless opportunities fo…
The Strategic Value for Having an Onsite Medical Clinic at Hotels
The benefits of a medical clinic located within a resort or hotel property are well founded. With an aging society and with travel and tourism set to increase post COVID-19, partnering with an onsite medical clinic franchise could strongly benefit a…