Alpharetta, Georgia — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth in…
The Hotels Network launches CRM Targeting to take hotel website personalization to the next level
The Hotels Network (THN), a full-stack direct growth platform for hotels, has announced its latest product development: CRM Targeting. The focus of this launch is to enable hotel brands to apply advanced targeting rules based on user profile data to…
Saving Face: 7 Steps To A Safe Small Meeting
We all know of somebody who has started a complex new role but is yet to meet their colleagues in person, or hosted a creative virtual team brainstorm that started off fizzing with ideas until audio and visual connectivity gave out. Centuries-old co…
Booking.com to axe hotel tools on BookingSuite
Booking.com is turning off its BookingSuite array of tools and services for accommodation providers. The company says the WebDirect, BookingButton, RateIntelligence and ChoicePro products will be discontinued starting on November 30 of this year. Th…
UNWTO Delegation in Brussels for Talks with European Institution Leaders
The Secretary-General of the World Tourism Organization (UNWTO) has led a high-level delegation to Brussels for a series of meetings aimed at ensuring tourism remains at the top of the political agenda of the European Institutions. As UNWTO guides t…
To pay or not to pay: when dividend policy rhymes with business strategy
The current dividend drought The COVID-19 crisis is putting the global economy under pressure in an unprecedented way. Companies worldwide have been forced to cut their dividend payouts. Based on the Janus Henderson Global Dividend Index (August 202…
Hotels Engaging In Contactless Tech Racing Ahead Of COVID Recovery Pace
New research from the American Hotel and Lodging Association shows that 68% of hotels have less than one-half of their normal staff working full time. In addition, more than two-thirds of hotels said they would not be able to last six more months at…
Can Hotels Create Convergence Economies?
Historically, less developed countries around the world adopted the technologies and paradigms their wealthier Western counterparts championed in a bid to increase their gross domestic product (GDP) and access new sources of capital. COVID-19 has th…
The Revitalized Need for Post-COVID Security Technology
Within the hospitality industry, we are all quite aware that Covid continues to spook people all over the world, which will lead to depressed overall travel numbers for quite some time to come. Add to that the various automated systems that together…
Customer Care Versus Gossip
One person complained that the store’s workers spent too much time talking to each other and seemed to not care that she was waiting in line. This upset her so much that she walked out of the store. Talk about “customer care”, huh? So, I started to …