The Ascott Limited (Ascott), one of the world’s leading lodging owner-operators, has completed its migration to a cloud enterprise property management system (PMS) provided by RMS Cloud (RMS). As part of Ascott’s digitalisation efforts, it has moved…
In a Mobile-Everything World, the Post-COVID Future Is Bright for Guest Tech
As a member of our executive team put it when COVID descended upon the world and demand for the INTELITY platform rose significantly, “I always knew mobile technology would become really essential for hotels. I just didn’t think it would be a game-c…
Riu Reopens Hotel Riu Buenavista In Tenerife Following A Complete Refurbishment
The RIU chain has reopened hotel Riu Buenavista following a complete renewal of its facilities and services. It is located in Adeje, in the south of Tenerife, and this project of a 4-star hotel with 542 rooms demonstrates RIU’s firm commitment to ma…
RIU hotels receive Preverisk COVID-19 Hygiene Response certification
Preverisk Group, the international consultant specialising in health and safety consulting, auditing and training for the tourist industry, has guaranteed the effectiveness of the health and hygiene protocols in place at the RIU chain of hotels by i…
Will Amazon’s New Palm Recognition Become the Next Popular Biometric Technology?
Amazon recently introduced a new biometric payment device, Amazon One, in two of its Go stores in Seattle. Shoppers can now enter and pay at cashier-free Amazon Go stores by scanning their palms. The company opened its first Amazon Go store in Seatt…
Google Is Eliminating Third-Party Cookies — What Does That Mean for Your Hotel’s Digital Marketing?
Earlier this year, Google announced it would phase out third-party cookies from its Chrome browser over the next two years. Marketers have since been speculating on the negative consequences this could have on targeted campaigns and reaching new cus…
10 New Creative Room Types to Boost Revenue
Try these new creative room types to boost revenue Hotel marketing has always been a blend of creativity and data. There’s equal parts of data-driven revenue management, copywriting and consumer psychology. At the start of the pandemic, marketing wa…
Webinar: Eco luxury is becoming a competitive edge
On Wednesday October 21st hoteliers are invited to learn about the inspiring sustainable practices of these two luxury hotels presented by Raymond Saja, General Manager of Bawah Reserve, and Katja Graf, Sales & Marketing Director, Six Senses Zighy B…
The Student Hotel Delft Opens
The new local hub where students, people from Delft, travelers, creatives and professionals can learn, work, live, eat and drink under one roof. Delft has gained a unique hot spot since 1 October. The fifteenth hotel of the leading hybrid hospitalit…
SiteMinder Reveals the Five Stages of the Hotel Booking Reset
A new report by SiteMinder, the global hotel industry’s leading guest acquisition platform, reveals that five stages lay ahead of the world’s almost one million accommodation providers until their booking cycle resets into a different normal. From B…