There is no doubt that the COVID-19 pandemic has had a most dramatic effect on the hotel business throughout Europe and words like ‘unprecedented’ and ‘unique’ are used liberally to describe the situation. Performance data from STR for the first hal…
Triptease Partners With Industry-Leading Chatbot And Communication Platform For Hotels, HiJiffy
Direct Booking Platform, Triptease, partners with HiJiffy to provide best-in-class automated chat and communication service for hotels. Hotels are losing $58 billion in revenue per year due to poor customer care, estimates HiJiffy With Triptease and…
Contactless Technology Partners Share Exclusive Insights In New eBook About Budgeting During A Crisis
StayNTouch, TrustYou, and OpenKey announce the release of a new eBook for hoteliers, “Budgeting During a Crisis: What is Mission Critical for the Guest Experience?”. In view of the COVID-19 pandemic, the three contactless technology providers partne…
Your Customers Are Always Watching
What do you do when you think no one is watching? Are you chewing gum, twirling your hair, or resting your foot on the wall behind you? Do you tell off-color jokes because you think no one can hear you? Is your posture one of confidence or submissio…
Verified Clean Technologies as the Necessary Step to Bring Groups Back
To answer this, hoteliers must empathize with the current plight of company managers, event planners, conference organizers or anyone else involved in authorizing a room block reservation. They all want to host meetings, weddings, tradeshows and so …
COSI, DialogShift, and apaleo take home top prizes at TIC Award Night 2020
FRANKFURT – The first in-person award ceremony post-lockdown was recently held with apaleo winning second place for “Best Travel Technology” at the Travel Industry Club Award Night 2020. We proudly accept, especially because we are in good company a…
Gansevoort Meatpacking to Upgrade Guest Experience with Comprehensive Mobile Capabilities
Los Angeles, CA – INTELITY®, the provider of the hospitality industry’s broadest guest experience and staff management platform, has signed a deal with Gansevoort Meatpacking to provide mobile capabilities to both guests and staff. The Meatpacking D…
RIU provides more than 22,000 hours of COVID-19 prevention training for its staff
Since the reopening of Riu Plaza Berlin on 25 May, up to 31 August, RIU Hotels & Resorts has delivered 22,138 hours of training in the prevention of COVID-19 infection to its staff, by means of an online training system. The programme includes webin…
Following The Shot In
Much of my life is spent traveling. Lately, I’ve been home more than usual, along with most other people in the era of COVID-19. When I am home, I play hockey three or four times a week. This is hardcore cardio training with some friendly competitio…
Angie Hospitality Launches Cloud PBX Service, Modernizes Hotel Telephony and Reduces Costs
LOS ANGELES, Calif. - Angie Hospitality® by Nomadix, the leading provider of voice-activated and contactless technology solutions for hotels, today announced Angie PBX, a cloud phone service delivered through Angie digital guest room assistants th…