HotelTechReport, the world’s largest online marketplace for hotel technology, today announced the launch of a new series of Buyers Guides designed to support hoteliers during budget season. Covering more than 20 software categories from property management systems to guest experience platforms the guides consolidate insights from over 60,000 verified user reviews and expert editorial research, making them the most comprehensive resources available for evaluating hotel software.
Hotel Market Beat 2025 H1- CEE
INVESTMENT ACTIVITY
Optimizing your hotel database: Quantity vs quality
Tempted by big audiences and the lure of impressive returns, hotels often want to keep the number of email addresses in their databases high. But this is actually the downfall of many email marketing strategies.
Hilton Expands in Milan with Cadorna Hotel, Curio Collection by Hilton
Hilton (NYSE: HLT) will expand its Milan presence with the signing of Cadorna Hotel Milan, Curio Collection by Hilton, set to open in January 2028.
Hilton Signs Majestic Palace Sorrento, Curio Collection by Hilton
Hilton (NYSE: HLT) has signed Majestic Palace Sorrento, Curio Collection by Hilton, set to open in spring 2027 after a full renovation.
Hilton to Debut in Genova with Grand Hotel Savoia, Curio Collection by Hilton
Hilton (NYSE: HLT) has announced the signing of Grand Hotel Savoia Genova, Curio Collection by Hilton, marking Hilton’s first property in the city. The historic 117-room hotel is scheduled to open in December 2025.
Five ways to use AI in your hotel’s day-to-day operations
Oh great, another article about AI.
Around the World in Hotels: Spotlight on Denmark
When traveling through Denmark, you quickly notice that the hotel experience reflects the country’s values and culture in some surprising ways:
Beyond “Wow,” “Unreasonable,” and “Outrageous: Train Your Team To Deliver Ordinarily Extraordinary Guest Service
As a conference speaker and hotel trainer, I’m always interested whenever I see the title of an article, book, or blog post that has anything to do with guest service, hospitality, or customer service in general.
From Rome to Stockholm: Summer 2025 Hotel Guest Experience Snapshot
Iconic destinations like Rome and London saw satisfaction soar, while others like Stockholm and Copenhagen slipped behind. Guest expectations kept climbing, even as review volumes dipped—making every review, and every response, more impactful than ever.