Visual Matrix, a leading property management software (PMS) and operations software (MOP) for the hospitality industry, has achieved SOC 2® certification, affirming its commitment to the highest standards of data security, operational integrity, and client trust.
The top 3 OTA trends of 2025 and how hoteliers should adapt
The pace of innovation at online travel agencies (OTAs) continues to accelerate, transforming how travelers discover, plan and book their stays. For independent hotels and B&Bs, these changes can bring both opportunity and pressure.
IHG Expands Kimpton Portfolio with First Austrian Signing in Partnership with tristar Hotels
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Salzburg, in partnership with tristar Austria GmbH. The hotel marks the luxury lifestyle brand’s entry into the Austrian market. Expected to open in mid-2028, Kimpton Salzburg will further enhance IHG’s expanding portfolio of 12* open Kimpton hotels in Europe, and a further six* in development.
COP30 to Feature Tourism Thematic Days: Advancing Climate Action Through Collaboration and Regeneration
Following its historic inclusion in COP29 Action Agenda, tourism will once again take centre stage at the United Nations Climate Change Conference.
Milan Hotel Market Spotlight YE JUL 2025
The sample of branded full-service hotels* in Milan recorded a slight increase in profit during the 12 months ending in July 2025, compared to the same period last year. GOP per Available Room (GOP PAR) rose by 0.9%, driven by a 0.2% increase in revenue and supported by a 0.2% decrease in expenses.
Welcome is a Feeling: How Modern Hospitality is Redefining Guest Experience
In an era where customer expectations are higher than ever, the hospitality industry is undergoing a quiet revolution. It’s no longer just about fluffy pillows, complimentary breakfast, or check-in mints. The new gold standard in hospitality? Emotionally resonant, hyper-personalized guest experiences that make people feel seen, valued, and connected.
GCSTIMES Halloween-themed doll key cards, where technology meets trick-or-treat fun.
Hoteliers, how’s your Halloween prep going? Between themed buffets, lobby cobwebs, and pumpkin lattes, we know your teams are in full swing. But this year, there’s something new arriving to open doors, literally.
How Hoteliers are Moving from Green Screens to Guided Insights
Hotel tech looks simple from the lobby; but as we know, behind the front desk it’s anything but. Recently, Otelier’s Distinguished Architect Lex Raleigh sat down with SnapLogic CMO Dayle Hall to explain why hospitality’s data problem is unlike any other – and how progressive hoteliers are solving it with a mix of pragmatic integrations. Below is a recap of the conversation focused on how innovative hoteliers have already turned to automation, including AI that actually answers questions to help you drive real-life demand.
Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue
Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Mehr Consultancy has selected Canary’s guest experience solutions to strengthen service and unlock new revenue opportunities across its portfolio.
Electro-Media Design to Showcase AVaStar’s ‘Audiovisual Operations Command Center’ — a New Standard for Managing AV — at The Hospitality Show
Electro-Media Design, Ltd. (EMD) will showcase the AVaStar “AV Operations Command Center” at The Hospitality Show, Oct. 26-28, 2025, at the Colorado Convention Center in Denver.