Category: Recent News

ibis Styles, the economy brand where affordability meets unapologetically fun design, is delighted to announce the opening of ibis Styles İstanbul Kurtköy. Strategically situated at the crossroads of commerce and global transportation, the hotel offers a bold and creative haven for curious travelers seeking a seamless blend of comfort, affordability, and individuality.

Are you overwhelmed by the sheer number of hotel marketing tools out there promising to transform your marketing?

Imagine stepping into a luxury hotel where every detail of your dining experience is flawless, from the speed of service to the personalised touches that make every meal memorable. Behind this seamless operation lies advanced technology, redefining hospitality excellence. José Muiños Tabares de Nava, Director of Food and Beverage at Luxury Tenerife Hotels, has spearheaded a technological transformation at Royal River Hotel by implementing an innovative Point of Sale (POS) system. In this interview, José reveals how this upgrade has revolutionised operations, elevated guest satisfaction, and positioned the hotel for scalable growth.

U.S. hotel revenue per available room (RevPAR) flatlined (-0.2%) for the week ending 25 January 2025 due to the MLK holiday, which was a week later this year. The past six weeks have oscillated with RevPAR changes varying by more than 15 percentage points (ppts) each week. The most recent week’s daily performance also included ups and downs, but mostly downs. Sunday produced a RevPAR increase of 34.4% due to the extended holiday weekend, but Monday through Wednesday RevPAR fell 7.4%, and the rest of the week was down 0.6%.

Hotel Property Management Groups (PMGs) have been a pillar of the hospitality business for decades. They bring expertise, operational efficiencies, and the greatest gift of all — taking on the day-to-day operational challenges of running a hotel.

Hospitality is built on a foundation of service -an industry that prizes comfort, human connection, and memorable experiences above all else. Yet, when it comes to technology, hotels often stand accused of lagging behind. Many properties struggle with fragmented, outdated tech stacks that weigh down operations and hinder guest satisfaction. In a recent long-format HNtv INSIDERS discussion, Michael Cohen (Managing Partner at GAIN) and Matt Welle (CEO of Mews) explored why so many hoteliers feel stuck in legacy systems, and how new innovations—particularly AI—are helping them leapfrog into a more efficient, guest-centric future. Here are some of the conversation’s key takeaways and why they matter now more than ever.

9 Integrations Your Venue Management Software Needs to Have Imagine managing your venue with all software programs and apps seamlessly working together. No more juggling different systems or dealing with endless manual data entry. With the right integrations, it can be your reality. When your systems are in sync, everything from venue bookings to payments and revenue management runs smoothly, saving you time and money. Discover the most important integrations for your venue management software and how they can help to streamline your venue operations. Why is Software Integration so Important for Venues? Making sure your software programs and apps work well together helps your venue to run smoothly and makes the guest experience even better. When all the different systems work together, you can handle venue bookings, payments, and client interactions more easily, saving time and money. Integrating everything reduces the need for manual data entry, cuts down on mistakes, and gives your …

The hospitality industry is evolving faster than ever, driven by rising guest expectations and technological advancements. Hoteliers face so much pressure to deliver exceptional service while streamlining operations. But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system.

The Hospitality Sales and Marketing Association International (HSMAI) announced the recipients of the Frank W. Berkman “Best of the Best” Awards on January 29, 2025, at the HSMAI Mike Leven Leadership Conference in Orlando, FL. Named the Best of the Best in chapter leadership and operations, the chapter’s programs and accomplishments serve as best practices for all chapters as they continue to fuel sales, inspire marketing, and optimize revenue for HSMAI members on the local level.

Personalization has attracted a lot of hype in recent years. So much so that it has almost lost its meaning across most industries. For hotels specifically, as they tackle the day-to-day operational challenges, navigating through the complexities of catering to the individual needs of each guest may seem overwhelming, leaving many wondering where to begin.In this article, we put personalization into context for independent hotels and provide some practical first steps for independent hotels to implement personalization at scale for first-time shoppers