Category: Recent News

According to descriptions across the internet landscape, innovation is typically defined as the process of bringing about new ideas, methods, products, services, or solutions that have a significant positive impact and value; challenging the status quo, thinking outside the box.

The hospitality industry has no shortage of buzzwords and revolutionary headlines—yet behind the chatter, some visionary thinkers are genuinely mapping out what the future might look like. Recently, futurist and publisher Simone Puorto sat down with consultant and strategist Adam Mogelonsky to discuss how artificial—or as they term it, “alien”—intelligence will radically impact every facet of hotel operations. Having listened closely, I’d like to share a few key insights from their conversation that no forward-thinking hotelier should overlook.

Nowadays, more and more people are likely to rely on online reviews when picking a restaurant, looking for entertainment, or choosing a travel destination. The era of polished looks, perfect smiles, and photoshopped pictures has ended, making room for more genuine content often generated by users.

The hospitality industry is continuously evolving, significantly influencing operations and guest experiences. Comparing procurement trends in the hospitality industry from 2024 to 2025 shows that procurement is no longer just an operational task. It has become a crucial part of driving innovation and sustainable growth. Trends like full automation, AI, open access to data, and strategic partnerships with vendors powered by P2P solutions are improving efficiency and creating value in new and transformative ways.

As we approach 2025, the hospitality sector is gearing up for a tech-based transformation. Several key trends and developments are expected to revolutionise the industry, empowering businesses to remain competitive, streamline operations, and enhance guest experiences.

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce that the newly-revised 12th edition of the Uniform System of Accounts for the Lodging Industry (USALI™) is now available as a soft-cover book. This edition was initially released as a digital publication in July 2024, and with the printed version available, users have an additional option for accessing the uniform system’s guidance.

One of the biggest challenges facing modern hoteliers is striking the right balance between leveraging technology and preserving the human touch. Technology has the power to streamline operations and elevate guest experiences, but it’s the personal, human connections that make hospitality truly special.

Last month, Search Engine Journal reported that “Google Site Reputation Abuse Penalties Hit Major Publishers.” What about its impact on hotels? While media outlets and freelance writers grapple with the fallout of Google’s battle against parasite SEO, there are far-reaching implications for hotels seeking media coverage to elevate their brand visibility. Here’s what you need to know and how to adapt.

New York — Curacity, hospitality’s leading media brand network that powered over $500M in validated hotel bookings in 2024, launches two new solutions: Content Hub and Insights Hub. These innovative hubs streamline how hotels reach and convert high-value guests through premium publications like AFAR, Travel + Leisure, and more than 50 others.

The hospitality industry is at a crossroads as it enters 2025 and encounters the perfect storm. All aspects of external pressures – labour shortages and business taxes along with rising costs of goods and staffing are creating pressures and challenges that are out of hoteliers’ control. From discussions with our customers, we are seeing the same repeated themes; inefficiencies, lack of data capture and attaining profitability.