Category: Recent News

Ambitious climate and decarbonization efforts have heightened the demand for electrified and energy-efficient buildings. Regulatory frameworks are evolving from simple incentives to stringent compliance measures. Recently, states and cities have enacted building performance standards (BPS) that mandate energy performance and emissions reductions, as well as implementing benchmarking and transparency policies. As a result, real estate operators must meet these standards to mitigate financial risks associated with non-compliance, further motivating them to enhance performance.

In our fast-paced, increasingly digital world, communication is vital to personal and professional success. Whether you’re negotiating business deals, sharing ideas in a meeting, or simply interacting with friends and family, how we convey messages can significantly impact the outcomes of these interactions. However, communication isn’t just about speaking or writing words; it’s about how effectively those words are understood, how clearly ideas are expressed, and how well we listen.

So often, when I hear about using artificial intelligence at work, the focus is all about efficiency—streamlining processes and automating tasks. But when I talked with America’s Chief AI Officer for Travel, Janette Roush, she taught me how AI can be much more than a productivity booster. It’s a tool for curiosity, creativity, and, yes, even fun.

Over the past year, the internet has quietly entered what I call a “post-search era.” For more than two decades, search engines have been the cornerstone of our online experience, organizing webpages through algorithms designed to match user-typed keywords with ranked lists of hyperlinks. Today, that model is undergoing a profound transformation. Generative AI models, capable of producing context-rich, conversational answers, are replacing static results pages, ushering in a new paradigm for discovering, consuming, and interacting with information. In this article, we’ll explore the key points to consider for staying relevant in this rapidly evolving digital landscape.

The cost of living has sky-rocketed in the UK, with 92% of households reporting a rise in their living costs.

As we enter the final year of the first quarter of the 21st century, hospitality faces an inflection point. Once driven forward by trailblazers whose bold thinking reimagined guest experiences, many industry participants find themselves fighting the challenge of standing out in a sea of sameness.

As with every year since 2011 (almost), I analyze the top headlines in hotel media to see what are the trends that get the most mentions and interest. It is a good way to see what interests the industry the most. Here is the analysis for 2024. (Scroll down to the bottom of the article to see the chart).

Hotels looking to attract their audience will find Instagram an essential marketing tool. With its focus on visuals and storytelling, Instagram provides hotels with an opportunity to showcase their unique qualities, build brand loyalty, and even inspire bookings. For hotels ready to take the plunge, this guide by our hotel marketing solution outlines top Instagram strategies for hotel marketing to succeed.

This week, I’m tackling the answers to 10 more of the 20 questions I answered last week. (Here’s a link to the article that featured the first Ten Customer Experience questions and answers.) Are you ready? Let’s go!

In hospitality, mornings set the tone for the day. Your team can walk out of a morning lineup ready to tackle the day’s challenges—or dragging their feet, unmotivated before their shift even starts. It’s up to leadership to turn those quick 15 minutes into the highlight of the day. So how do you make your morning lineups not just another meeting but a moment your team looks forward to?