At the recent annual meeting of Cayuga Hospitality Consultants, we brought together a panel of experts to discuss the state of transactions and development in the hotel industry. Here is a look into some of the key topics and points from the panel.
Auberge Resorts Collection Welcomes The Woodward, Geneva’s Finest Hotel and Only Three-Michelin Key and Two-Michelin Star Dining Destination, Overlooking Lake Geneva
Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been selected by The Bastion Collection to manage The Woodward, Switzerland’s most celebrated luxury hotel and epicurean hotspot, ushering it into its exciting next chapter. Auberge will assume its new management role beginning February 1, 2025. Behind its iconic 1901 Belle Époque façade at Geneva’s most exclusive address, the Three Michelin Key, all-suite Swiss jewel reveals contemporary Pierre-Yves Rochon interiors, two floors of wellbeing centered around The Guerlain Spa, and 26 unique and expansive suites, almost all with panoramic lake and Alpine views. From sanctuary to social nexus, The Woodward also encompasses a constellation of exceptional dining venues, curated by The Bastion Collection, including Geneva’s only Two Michelin Star restaurant, L’Atelier Robuchon, Le Jardinier, and Bar 37.
The Five Easiest Customer Service Tactics Anyone Can Do
It’s the holiday season, and whatever holiday you choose to celebrate – or choose not to celebrate – gifting is the norm. So, I have a gift for you: the five easiest customer service tactics that anyone and everyone can do – and they won’t cost a thing!
The World’s Best New Luxury Hotels 2024
We are pleased to announce the 15 global arrivals that LTI – Luxury Travel Intelligence recognise as this year’s best.
Elevating careers in Revenue Management: How HOSPA Professional Development is guiding the next generation of talent
As HOSPA Professional Development ushers in a new cohort of learners undertaking its Revenue Management programme for the Vacation Rental sector – the organisation has shared how a previous course graduate has applied the learnings to further their career.
Impact of new DMA legislation: Future of Google + hotels in Europe
The European Commission’s Digital Markets Act (DMA) has made many headlines since it came into force. And its impact on hotel marketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue?
Novotel Initiates a Wave of Change by Turning Points into Ocean Preservation
Following the launch of its three-year partnership with the World Wide Fund for Nature (WWF), Novotel is working with Dift (formerly Captain Cause) and ALL, Accor’s loyalty program, to help guests and members actively support ocean conservation through purposeful points donations.
Novotel Istanbul Bomonti Opens Its Doors
Novotel, the champion of balanced living, is proud to announce the, opening of Novotel Istanbul Bomonti, bringing modern comfort, thoughtful design, and the perfect blend of business and leisure to one of Istanbul’s most vibrant districts.
Accor (unpacked): Raffles, Fairmont and Pullman – Rooted in Legacy, Focused on the Future: The Enduring Power of Accor’s Centennial Brands
With Raffles, Fairmont, Pullman and Orient Express, Accor counts four of the world’s few centennial global hospitality brands within its portfolio. These brands have not only shaped the history of hospitality but also demonstrated enduring relevance by evolving to meet the changing needs of guests and partners. These iconic brands transcend time and generations, embodying resilience and innovation while continuously expanding their horizons and global presence. Accor’s vision is to honor the unique legacies and distinct identities of these heritage brands, thoughtfully evolving them to resonate across multiple generations, all while preserving the timeless qualities that make them so beloved.
What is AI going to bring hotels in 2025?
Let’s cut through the noise for a moment. AI is not just hype anymore—it’s the biggest shift in tech since the internet made floppy disks obsolete.

