Category: Recent News

In today’s hyper-competitive hospitality landscape, hotels can no longer rely on a “build it and they will come” mindset. The hunger for travel is insatiable, but the demand for a hyper-personalized experience that starts long before a potential traveler clicks ‘book now’ has hit an all-time high. In this market, loyalty must be earned – not given, and digital marketing is not a luxury, it’s a necessity.

Many of us check chicken breast doneness by cutting into it to see if it’s white, assuming it’s fully cooked. But this common trick often leads to dry, overcooked meat, or worse, undercooked chicken. The truth is, color isn’t a reliable indicator of doneness. Enter sous-vide cooking under the guidance of our Chef Cyrille Lecossois, Senior Lecturer at EHL and sous-vide expert. this precise method ensures perfectly juicy, tender chicken every time by controlling temperature, not color. Let’s bust the color myth and see how sous-vide can transform your chicken cooking game.

The hospitality industry is a dynamic space, continuously shaped by shifting consumer preferences, technological advancements, and global influences. As 2025 approaches, the sector is poised to embrace transformative trends that redefine guest experiences, operational efficiencies, and sustainability practices. Here’s a deep dive into the key trends likely to shape the future of hospitality.

Guest engagement is at the heart of every successful hotel. Turning guests into loyal advocates takes more than impeccable service—it requires harnessing the power of modern marketing technology. By using data-driven insights and delivering personalised experiences through effective omnichannel communication, hotels can elevate guest satisfaction, drive growth, and inspire loyalty.

The hospitality industry has a concerningly high turnover rate, and things don’t seem to be improving. An astounding 42% of new employees in hospitality leave their jobs within just 90 days. More than 80% of hospitality operators are facing recruitment and retention challenges, and 46% of hospitality workers are only paid the National Minimum Wage – which further exacerbates the negative cycle. This isn’t a sustainable situation, and it’s leading to all kinds of problems. Luckily, some change appears to be on the horizon.

W Hotels, part of Marriott Bonvoy’s portfolio of over 30 hotel brands, today announces its new global series, Hotel Tales. Shot in an editorial-documentary style, the series reveals the untold stories and epic moments that can happen only at W Hotels. Written by Hacks (MAX) writer and comedian Pat Regan, each guest’s stay immerses viewers in their individual W Hotels experiences with the one-of-a-kind vibe of ’you just had to be there’ and extending the invitation of ’next time, be there’ for guests to experience firsthand.

Hostaway, a leading all-in-one vacation rental software and management system, today announced it has secured a $365 million strategic growth investment led by General Atlantic, a leading global growth investor, with participation from existing investor PSG Equity. Hostaway plans to partner with General Atlantic and PSG Equity to further propel its growth strategy, including international expansion, product development, and AI initiatives. Upon completion of the transaction, General Atlantic and PSG Equity will both be significant minority shareholders in Hostaway, and the investment will mark the largest transaction to date in Hostaway’s market segment.

An investment vehicle managed and led by Lifestyle Hospitality Capital (LHC) Group, and backed by funds advised by Elliott Investment Management L.P., announced today that it has acquired The Gates Hotel South Beach. The 235-room hotel will undergo a transformative renovation, following which it will be rebranded as The Dean Hotel – Miami Beach. As the US flagship hotel of the Dean Group, the new design and concept will deliver a unique lifestyle hotel product and an exciting bar, restaurant, pool and rooftop experience.

Château de la Commaraine, one of the Burgundy wine region’s most iconic estates dating back to 1112, will open its doors late 2025 completely reimagined as a 5-star hotel, following a four-year renovation. The 37-room property is fully immersed within the vineyards on an impressive estate spanning 9.27 acres, complete with a spa, pool, two restaurants and a winery open to visitors. Perfectly set in the heart of the renowned Pommard village, just 2.5 miles from Burgundy’s wine capital of Beaune, Château de la Commaraine’s meticulous renovations seamlessly blend its historic elements with elegant, contemporary interiors.

Childhood influences often make a permanent mark on career choices. Denise Dupré’s family owned a resort in Pennsylvania. She followed suit on an even grander scale.