Category: Recent News

As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to meet their needs simply, the challenge now lies in exceeding them.

On the occasion of the 28th European Week for the Employment of People with Disabilities (SEEPH), Accor, a global leader in hospitality, announces a partnership with Handiwork, an ESUS (French government-approved social enterprise) that provides training and support to disabled people in the workplace. This innovative partnership will lead to the roll-out of the HANDIWORK DÉCOUVERTE (Discovering Handiwork) program in a number of Accor hotels across France, ranging from economy to luxury, providing people from the sheltered sector with introductory training in the hospitality industry.

MINNEAPOLIS—Nov. 21, 2024 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, has released its annual trends report, 5 Predictions That Will Shape Hospitality in 2025. To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed.

As a Hotel HR Director and Human Resources Consultant, I’ve had countless conversations with operational leaders about compliance with employment law.

Wellness features have undoubtedly become a key differentiator in the hospitality industry in all markets for attracting guests and driving revenue. But some features may provide better returns on investment (ROI) than others and selecting the most suitable for a property requires a considered approach.

The hospitality industry is undergoing a remarkable transformation, fueled by the integration of AI technology with the human touch to redefine guest experiences. AI assistant chatbots like Velma from Quicktext lead this change, which delivers hyper-personalized interactions. To start, consider a pilot project with an AI assistant chatbot to unlock AI’s potential while ensuring a smooth transition.

Ennismore, the fastest-growing lifestyle and leisure hospitality company, along with joint venture partners Zanklon Capital (“Zanklon”) and Extendam, are thrilled to announce the signing of Mama Shelter Lake Como. Nestled into the dramatic landscapes at the foot of the Italian Alps, Mama brings her sassy and flamboyant personality to the legendary resort city of Como in mid-2026.

The Boutique Luxury Lodging Association (BLLA) is proud to announce its newest vendor partnerships, expanding its network of innovative, forward-thinking partners who are helping to shape the future of boutique hospitality. Since June 2024, BLLA has welcomed a diverse range of vendors offering exceptional services and products tailored to the unique needs of independent hoteliers worldwide.

M3 is proud to announce it has been awarded the Silver Globee® Winner at the 17th Annual 2024 Globee® Awards for Achievement (Women in Business). This prestigious award highlights the company’s dedication to excellence and its commitment to advancing women in the business world.

Apaleo, the API-first open property management platform, today announced it has raised €20 million in a growth equity investment round led by PSG Equity, a leading growth equity firm that specialises in partnering with software and technology-enabled services companies to help navigate and capitalise on transformational growth. Existing investors Redalpine, FOMCAP IV, and Rockaway Ventures also participated in the round.