IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today its official recognition by HOTELS Magazine as the hospitality industry’s No.1 rated revenue management company. The publication’s technology review included five companies of various sizes across the hospitality industry, with IDeaS standing out thanks in part to its distribution network of more than 30,000 partner hotels and 98-percent customer retention rate.
Interested in Attracting New Talent?
With the official launch of the 2025 Commercial Career Start Program — a strategic initiative to develop the next generation of commercial talent in the hospitality industry; We are proud to announce the program’s first two hotel partners; Marriott International and IHG Hotels & Resorts, reinforcing our shared dedication to fostering young talent in the hospitality industry. More partners will be announced in the months to come leading up to the Commercial Strategy Week in London in January.
Five Reasons Why Customers Leave
I was recently hired as a keynote speaker to talk to a group of financial advisors about client service. One of the topics of the meeting was a discussion about why a client would leave. The most obvious reason might be that the financial advisor gave bad advice, and the client lost money. But let’s assume the advisor is smart, the advice is sound, and the return on investment meets expectations. Even with all of that, why would a client leave?
Design Hotels Releases Further Forecast Trend Report, Seeing Demand for Community Drive the Future of Travel
Design Hotels, the community-driven portfolio of nearly 300 independent hotels, today announced its second annual Further Forecast trend report, which explores travelers’ growing desire to build deeper connections, and how this is shaping their expectations of experiences—and in turn, the future of travel.
Booking.com’s DMA deadline is approaching — what can hoteliers expect?
On May 13th 2024, Booking.com was the only Online Travel Agency (OTA) to be designated as a “gatekeeper” under the EU’s new Digital Markets Act, meaning they had six months to comply with the law’s stringent regulations.
Viceroy Unveils Comprehensive Brand Relaunch
Viceroy is excited to announce the first phase of a transformative global brand relaunch, debuting on 13 November 2024. From the iconic shores of Santa Monica and the island paradise of Saint Lucia, to the rugged beauty of Los Cabos, the urban sophistication of Chicago, and the majestic slopes of Snowmass, each Viceroy destination offers an unforgettable experience and marks the beginning of an exciting new chapter in luxury travel.
Nearly Half of Europe’s Hotel Construction Pipeline is Under Construction at the end of Q3 2024
According to the Q3 2024 Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts report that the region’s total pipeline stands at 1,645 projects/244,548 rooms.
Cabane Tortin, Verbier’s New High/Low Travel Adventure in the Swiss Alps
Luxury and budget skiers and adventurers can stay atop Tortin Glacier, high above the ski resort town of Verbier, thanks to a two-level accommodation strategy at the new Cabane Tortin, opening December 15. Whether you choose the uber-luxurious option or go the more budget-friendly route, you’ll have unlimited access to the famed powder fields and off-piste, backcountry skiing at 9,500 feet elevation.
Radisson Hotel Mersin opens its doors
Radisson Hotel Group proudly announces the opening of Radisson Hotel Mersin, a dynamic addition to the Group’s portfolio in the vibrant port city of Mersin. As one of Türkiye’s leading trade hubs, with a bustling commercial life and prominent port, Mersin provides an ideal setting for both business and leisure travelers. This development marks another step in the Group’s commitment to expanding its presence in Türkiye, bringing it closer to the goal of reaching 100 hotels by 2030.
Condé Nast Traveller names the Best Places to Go in 2025
Condé Nast Traveller, the global authority on high-end travel, has announced the Best Places to Go globally in 2025. The Best Places to Go lists are curated through nominations by expert contributors, highlighting the up and coming places to visit.

