Category: Recent News

citizenM, a global leader in modern, affordable luxury hotels, has long prioritized offering a premium level of service. For that, they believe in empowering their team, rather than having them hindered by manual processes. This led them to seek a solution that could optimize their workforce capabilities.

BLG sells stake in the Peninsula and Galataport Istanbul to Dogus Group

The Covid pandemic amplified an existing challenge in hospitality: staffing shortages. When hotels shut down, many employees left the industry, finding better hours and pay elsewhere. As a result, hoteliers now face a staffing crisis, exacerbated by legacy systems and repetitive tasks that can deter new hires.

Jerne (www.jerne.com), the leading platform connecting digital-focused travel curators with experience providers, is celebrating reaching 10,000 registered curators with the launch of an industry-first rating system to help experience providers efficiently and effectively manage their sales and marketing strategies through influential communities.

According to recent Accor research, 2025 promises to be an exciting year for travel, with new trends shaping the ways in which Brits will explore the world. Following the rise of the “cool-cation,” destination dupes, and active tourism, a new Accor survey shows that 74% of Brits are planning to travel abroad in the coming year. But what adventures await them, and where are they headed? Using a blend of UK search data, survey insights, and keyword trends, we’ve compiled the top travel experiences and destinations expected to capture travelers’ imaginations in 2025. Get ready to discover the trends defining the future of British travel!

The leading global hospitality and travel technology company, HotelRunner, is excited to announce its attendance at The Phocuswright Conference, running from November 19 to 21, 2024, in Phoenix, Arizona. As a proud sponsor, HotelRunner will join the top industry thought leaders at the JW Marriott Desert Ridge Resort & Spa this year.

As the hotel industry becomes increasingly digital, payment facilitation is evolving into a critical area of focus. Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk. Hoteliers are increasingly optin to integrate a payments platform directly into the hotel’s Property Management System (PMS). By embedding payments within the PMS, hotels can streamline processes, reduce risk and improve guest satisfaction, offering a holistic solution to payment complexities.

The strength of a business partnership lies in the ability to adapt, innovate, and evolve together. Such is the case for High Hotels, a Lancaster, Penn.-based hotel management company that has been working alongside asset management and service optimization software company OpsTechPro for more than five years to automate its back-of-house workforce communications. Initially, High Hotels deployed OTP to streamline its maintenance and engineering processes. Today, the vendor/client relationship has evolved, and all 13 hotels in the company’s portfolio are leveraging the dynamic and scalable operations platform to manage and track additional workforce services, from housekeeping inspections, front desk requests, and lost and found inventory, to cash counts, push reports, capital expenses and more.

Appart’City, France’s leading aparthotel operator, has partnered with IDeaS, a SAS company and world’s leading provider of hospitality revenue management software and services, to optimise revenue management decisions and automate related processes across its portfolio of 90 properties.

The SSE Arena, Belfast, is a beacon of success, a venue that has delivered sensible, simple innovation consistently since it first opened in 2000. With a focus on fan experience, delivering an atmosphere that engages and entertains, Northern Ireland’s biggest live events venue has gone from strength to strength with technology at the core of that drive.