Category: Recent News

Global hotel rates are forecast to continue rising in 2025, but price increases will moderate compared to the steep rises of recent years, thanks to easing leisure travel demand and a surge in new hotel construction. These insights come from the consulting team at American Express Global Business Travel (Amex GBT), a leading software and services company for travel, expense, and meetings & events.

France has been the world’s top tourist destination for over three decades. Millions of international visitors are drawn to explore the country’s abundant natural beauty and remarkable architectural heritage each year.

In the customer service world, we’re contacted by customers who have questions and problems. A conversation that begins with the three words, How do I …? is an opportunity for a positive customer service conversation right from the start. On the other hand, a conversation that starts with a problem or complaint forces us to turn a negative into a positive. Words that we use can help drive the positive experience. Here are three ideas:

San Diego, CA – Cloudbeds has today revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI.

For hospitality tech companies, a resource library is a cornerstone of marketing strategy, a dynamic learning hub that attracts traffic to the website, generates qualified leads, and nurtures prospects along the path to purchase.

UrVenue and UrResort, leading providers of hospitality technology and members of Oracle PartnerNetwork (OPN), today announced they are available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud unified platform via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

Hotel Internet Services (HIS), a full-service provider of connectivity and internet-enabled services and solutions for the hospitality industry, will return to this year’s Hospitality Show to demonstrate the latest enhancements to its industry-leading hotel WiFi, guestroom entertainment and video surveillance security solutions. Taking place October 28-30 in San Antonio, Texas, HIS will be exhibiting at booth #1913 to provide a snapshot into the most recent innovations that are helping hoteliers keep pace with guest demands for faster internet access and IoT-enabled environments, offering superior convenience and personalization.

Next week Silverware POS will showcase unique industry integration with Maestro PMS that unifies the guest booking experience and stay journey across all operations. At The Hospitality Show, to be held October 28 to 30 at the Henry B. Gonzalez Convention Center, a sophisticated All-In-One solution that synchronizes both systems on a shared database will be on display in Booth #1559. The joint All-In-One solution provides a direct link between diners, hotel guests, and the front desk through CRM, gift card management, loyalty programs, VIPs, SGIs and more.

PAS (Professional Accounting Solutions, Inc.), well known as the preferred provider of back office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor EPM services, announced it has a new owner and CEO – hospitality industry veteran, Gayle Edwards.

In a world where remote work is no longer a novelty, digital nomads represent an emerging market that hotels cannot afford to overlook. There are now over 35 million digital nomads worldwide, with 11 percent of the U.S. workforce identifying as part of this group. These individuals are young, affluent and tech-savvy, often seeking flexibility in both work and lifestyle. To tap into this lucrative segment, hotels need to leverage cloud Property Management Systems (PMS) and mobile technology in ways that enhance guest experience, streamline operations and offer a tailored stay. Here are four ways hotels can do just that.