Category: Recent News

Strong partnerships between hotels and agencies are crucial for achieving mutual, sustained success. Effective collaboration ensures that both parties can leverage their strengths, streamline communication, and tailor strategies to meet specific needs, ultimately enhancing overall performance and guest satisfaction.

Most people don’t associate outbound sales strategies with the hospitality industry. The focus tends to be on inbound calls — guests reaching out with specific needs. But what if your reservations team could proactively drive bookings and fill your rooms more consistently?

On the heels of strong gains the previous week, U.S. hotel performance for the period ending 5 October 2024 showed the effects of Rosh Hashanah and Columbus Day/Indigenous Peoples Day calendar shifts as well as the impact of Hurricane Helene. Revenue per available room (RevPAR) dropped 7.7% year over year with average daily rate (ADR) retreating 4.4% and occupancy falling 2.3 percentage points (ppts).

Eric Litman, the visionary behind Aescape, is pioneering the integration of AI and robotics into wellness to deliver personalized, high-quality massage experiences. He founded Aescape in 2017 with a leadership team that includes experts from Amazon, Uber, and Meta, aiming to revolutionize self-care through AI-driven robotics.

Mews, the industry-leading hospitality cloud, has opened a new office in the heart of Paris, building on the momentum of recently welcoming its 1,000th customer.

RIU Hotels & Resorts continues to move forward with the Proudly Committed strategy after the circular economy plans in place at its hotels in the Balearic Islands have been certified by AENOR. The Riu Playa Park, Riu Concordia, Riu Bravo, Riu Festival and Riu San Francisco in Playa de Palma, as well as the Riu La Mola in Formentera, have received this certification.

Mövenpick Hotels & Resorts is proud to announce the launch of its 2024 Kilo of Kindness initiative. For over 70 years, Mövenpick has been anchored in the spirit of generosity, and this year, more than 75 hotels and resorts across 30 countries will come together to support their local communities through meaningful acts of kindness.

PONANT’s 2023 Sustainability Report reveals significant strides on its commitment to redefine tourism. From pioneering eco-friendly innovations to tangible reductions in its environmental footprint, PONANT is trying to push boundaries and setting new standards for meaningful and more sustainable travel.

Crans-Montana, Switzerland, 14 October 2024 – Les Roches Global Hospitality Education is thrilled to announce its official recognition by the Swiss Accreditation Council (SAC) as a University of Applied Sciences Institute. The prestigious accreditation highlights the institution’s commitment and ability to meet the world’s most demanding standards in education and further recognizes its excellence in hospitality business management.

Back in the days of dizzy dames and private dicks, the grand hotels all had an undercover man on the payroll to keep out the rough customers. He was known as the hotel detective. In this SNL clip, A woman (Ariana Grande) finds herself entangled with such a hotel detective (James Austin Johnson).