The Hospitality Upsell With A New Approach: Personalization

The effectiveness of an upsell strategy hinges on understanding your guests’ needs and providing personalized, relevant offerings that enhance their stay. When upselling is approached thoughtfully, it not only adds value to the guest experience but also maximizes the utilization of the property’s amenities, benefiting both the guest and the hotel.

Moxy Hotels Anticipating to Reach 100 Hotels in Europe by the End of 2025

Since its global launch in Milan in 2014, Moxy Hotels, a part of Marriott Bonvoy’s portfolio of over 30 brands, has redefined the hospitality experience for the next generation of travellers with its industrial design, buzzing social spaces and bold programming. As part of its 10th anniversary celebrations, the brand revealed plans to reach the 100-hotel mark in its Europe region by the end of 2025, with the anticipated addition of 17 hotels, including market entries into Spain, Türkiye and Luxembourg.

Lanserhof Celebrates Groundbreaking Of Marbella Health Resort

Lanserhof, the renowned leader in regenerative and preventative medicine, is commemorating its 40th anniversary with the groundbreaking of Lanserhof Marbella, its newest health resort in southern Europe. This expansion marks a significant milestone in Lanserhof’s mission to set the global standard in longevity and holistic health.

Club Quarters Reveals Highly-Anticipated Transformation of Iconic London Hotels

Club Quarters, a hotel brand and management company, is delighted to unveil the stunning transformations of Club Quarters, St. Paul’s and Club Quarters, London City. Located in the world’s most iconic neighborhoods where business and culture intersect, Club Quarters has seamlessly integrated its core brand pillars of service, design, and experience into every aspect of these renovations, enhancing the guest experience with modern amenities and stylish spaces that embody refined comfort and effortless elegance.

Cornell Roundtables at NYC Climate Week: Meeting the Challenges Ahead to Lower Tourism and Hospitality Climate Impacts

During the New York City Climate Week 2024, HNtv INSIDERS had the unique opportunity to engage with experts with Megan Epler-Wood (Cornell University, USA), Jeanne Varney (Cornell University USA) and Willy Legrand (IU International University of Applied Sciences, Germany) and discuss key insights from the Sustainability in Travel, Tourism, and Hospitality Roundtables—an event jointly hosted by Cornell University, its Center for Hospitality Research, and the Center for Sustainable Global Enterprise. This discussion spanned a variety of pressing topics, from innovative green financing and the escalating costs of insurance in the face of climate risks, to sustainable agricultural practices and the capacity to manage the reduction of greenhouse gas emissions via our Destination Marketing/Management and National Tourism organizations in tourism destinations worldwide. Join us for a concise 20-minute summary that captures the essence of these discussions and a chance to grasp how the touris…

Snowflake’s AI Data Cloud for Travel and Hospitality Drives AI Innovation, Enhances Collaboration, and Transforms Customer Experiences

Snowflake (NYSE: SNOW), the AI Data Cloud company, today announced the launch of the AI Data Cloud for Travel and Hospitality, uniting Snowflake’s data platform, AI capabilities, and industry-specific solutions to deliver best-in-class data insights for the travel and hospitality industry. Snowflake empowers airlines, hotels, cruise lines, and travel technology providers to harness data and artificial intelligence to improve operations and power five-star customer experiences across the sector.

Using Data to Navigate Operational Challenges in Hospitality

The hospitality industry knows how to handle pressure. From fluctuating demand to staffing challenges, nothing comes easy. But what happens when you add rising operational costs and economic uncertainty to the mix? For many hoteliers, the answer lies in data analytics—yet it’s often an underutilized resource.