Category: Recent News

Recent research from Cornell University has validated a core architectural principle that has shaped Rebyū, the AI-powered hotel review response platform, since its inception. Specifically, it affirms that AI performance in complex language tasks depends less on model scale or post-training optimization, and more on structured inference-time prompting that supports iterative reasoning.

A new analysis of more than 1,500 post-stay guest surveys has revealed that small, often overlooked design and wording choices can have a measurable impact on hotel survey response rates — challenging some long-held assumptions about survey length and guest fatigue.

Housekeeping has long been considered the backbone of hotel operations, but until recently, it was also the department most resistant to technological innovation. From paper checklists to walkie-talkies, hotel housekeeping has largely relied on manual, error-prone systems.

Meliá Hotels International, Spain’s leading hotel company and a global benchmark in leisure hospitality, has announced the signing of its first project in the Dolomites, one of Europe’s most iconic destinations, in partnership with Gruppo Stay, a consolidated hotel management company based in Cortina d’Ampezzo. Scheduled to open in May 2026 under the Affiliated by Meliá brand, this new addition will mark the company’s 16th hotel in Italy, reinforcing its presence in one of its most strategic markets.

Hilton (NYSE: HLT) and Higuerón Developments today announced the signing of Waldorf Astoria Marbella, bringing the iconic Waldorf Astoria brand to Spain’s Malaga Province. Opening in 2029, the new resort will offer a contemporary expression of Marbella’s Andalusian setting, reflecting Waldorf Astoria’s signature design ethos and service throughout. Guests will also experience the brand’s Personal Concierge.

MGallery, a boutique hotel collection within Accor’s luxury division, has announced the signing of a new exceptional property on the island of Oléron, in the heart of the unspoilt nature of Saint-Trojan-les-Bains. The opening of Bel Hôtel Oléron – MGallery Collection is scheduled for April 2026, following a major transformation of the Novotel Thalassa, built in the 1970s.

I bet you didn’t get into hospitality to chase spreadsheets. And yet, for years, I watched talented revenue managers, finance analysts and operations leaders spend hours each day on tasks so repetitive, so mind-numbing, they barely required human thought.

With the big day just around the corner, the festive spirit is in full swing. But amid the celebrations, it’s worth asking: Can Christmas be joyful and sustainable at the same time?

In addition to being arguably the most used word by younger generations as an adjective, adverb, and noun, the word “epic” is also the name of a new Orlando theme park, an International ski pass, the maker of popular video games, and a company providing digital access to children’s books.

Adagio takes a new step in the rollout of its FIRST 2030 strategic plan with the official opening of the Adagio Access Bordeaux Pessac Aparthotel. This is the first property to open under the Adagio brand as part of the partnership with the Sergic group for the management of nine sites in France, announced on November 4th, 2025. It reflects the shared ambition to accelerate the development of aparthotels in dynamic urban areas, with enhanced quality of service and a strong local presence.