The COVID-19 pandemic and the related restrictions on travel, business activity, and individual movement are having an unprecedented impact on our industry and economy. Hotel owners, operators, lenders, and investors are all facing greater challenge…
Hospitality Financial Leadership – Balance Sheet: Financially, Nothing Else Matters
Over the years I have seen a lot of messes in my career. Not only the ones that catch your eye because of the clutter and disorganization you see in the back spaces of your hotel but I’m talking about a mess on the balance sheet. There are two main …
How can the hotel industry recover after COVID-19?
Not a day goes by that we hear information on coronavirus and its negative impact on travel and hospitality businesses. Yet, the hotel industry had to deal with different crises and viruses earlier. For example, the SARS virus impacted the industry …
In A Quarantined World Local Leisure Reigns
Even in the thick of all the current market turmoil, I keep getting calls from hoteliers about what to do and how to salvage revenues. What really irks me from this global unfolding of events is that in the end it means many hoteliers may lose their…
Message from Sébastien Bazin, CEO Accor
The health crisis we are going through continues to accelerate and is having a brutal impact on the Group’s Talents and partners around the world. Sébastien Bazin renews his deep commitment to them and comes back to the essential role of the “ALL He…
Open or closed, think local
Never before have we seen such a sense of community across the globe. This real sense of coming together and selflessness has been overwhelming. Mainly because, for the first time in living memory, we are all in the same situation. All trying to fig…
Travel Brands Strive To Find Balance Between Inspirational And Promotional
As travel restrictions from the Coronavirus have spread across the world, it’s evident that tourism is currently one of the most affected sectors during this pandemic. In fact the UNWTO has revised its 2020 forecast and estimates that global interna…
How to adapt Social Media Strategy for the COVID-19 crisis
As people across the globe are forced into self-isolation in a bid to prevent the spread of Coronavirus, a new virtual world is evolving and people’s attitudes are switching to a new focus at home. Screen time has increased by +76% week on week sinc…
Revenue Management Needs to Go Beyond Pricing
After the economy gets gradually humming again a lot of the booking decisions will depend on much more than just price points and value perception for a customer. Warren Buffett famously said, “Price is what you pay, value is what you get.” With tha…
The Bull Case for Airbnb’s Future From Here On
It is open season on Airbnb in the media these days. After all, they are one of the Silicon Valley stars most impacted by the pandemic currently sweeping the globe. With travel at a near standstill, and us humans increasingly suspicious of each othe…