Category: Recent News

The premise of this discussion is that thought leadership can and should be developed as part of a business culture. I view thought leadership being tied to overarching business concepts like leadership, innovation, sustainability, and communication. The inferences from thought leadership in general, is to have an authoritative source share what s/he or a business see as the future and or the changes in a business sector or in the economy in general.

Design has always been a silent language.

For decades, hotels operated like finely tuned orchestras — every section knowing its role, every department mastering its part. Sales filled the rooms. Marketing built the story. Revenue optimized the price.

As we close out 2025, it feels like the right moment to look back at what actually mattered to our industry this year. Not what the press releases said mattered, not what the conference keynotes predicted would matter, but what you, our readers, wanted to read about.

Hotel & Shop Plus (HSP), Asia’s leading trade fair for the hospitality and commercial space industry, will return to the Shanghai New International Expo Center from March 31 to April 3, 2026. Organized by IM Sinoexpo, the 2026 edition promises to be the most comprehensive and forward-looking event to date, bringing together global brands, industry leaders, and professional buyers under one roof.

Thoughtful travel experiences are built through details guests can see, touch, and take with them, especially the objects that travel beyond the hotel stay.

Agentic Hospitality, the AI-native platform built to help hotels thrive as travel discovery shifts to natural language and autonomous agents, announced today that David Wiley has been named Vice President of Sales. Wiley will lead early-stage customer engagement and growth, helping hoteliers understand why AI infrastructure has become essential and how Agentic Hospitality is purpose-built to restore hotel independence in the next era of distribution.

In October 2025, the European Travel Commission (ETC) officially launched the “Unlock an Unexpected Upgrade” campaign at the Skift Transatlantic Summit in New York City. This initiative represents a pivotal shift in how responsible travel is communicated: moving away from the idea of sacrifice or compromise, and instead positioning sustainable choices as valuable enhancements to the travel experience.

Hotel operations are more complex than ever, and fragmented systems with limited visibility make it increasingly difficult to run efficiently and make confident decisions.

Technology roadmaps in the CIO world have shifted from long range five to ten year planning to a far shorter and more uncertain horizon, because disruption now arrives without warning and can demand immediate defence and rapid organisational change. This article argues that AI is the most significant disruptor, reshaping automation, user interfaces, and operating models, and it urges CIOs to adopt a mindset of faster moves rather than bigger plans. It highlights four pressure points that can derail a roadmap: workforce resilience and risk management, security threats amplified by AI, geopolitical shocks affecting supply chains, and failover readiness including the ability to revert to manual processes if systems become inoperative. To keep roadmaps relevant, the piece recommends reviewing them at least quarterly, keeping CEOs and boards informed when priorities shift, linking roadmap updates to enterprise risk management, and recognising that sudden changes may require budget realloca…