Q&A: Meet our EPIC Winner, Sherita!

Get to know Sherita and what her plans are for this win of a lifetime! What made you want to enter IHG’s Epic Vacation giveaway? I’m a true travel fanatic. I’m always looking for travel deals online even if I don’t have any trips planned. So, it was…

MythBusters: Delta Edition

As I mentioned in Part One and Part Two of this article, there are many mixed messages floating around in the hospitality industry about how/what hoteliers need to do to become profitable in the “new normal” that we’re all facing. Unfortunately, thi…

What is a Ghost Kitchen? The future of fast food

2020 was a heartbreaking and terrifying period for hoteliers and restauranteurs around the world. The COVID-19 pandemic brought about a sudden wave of business closures, and restaurants were the most hit. People could no longer enjoy regular hotel s…

Who Should Lead The Revenue Process?

How is revenue management being impacted as hotel teams around the world find new ways of working, often with fewer team members? How is the on-property revenue function changing? Are general managers getting more, or less, involved? In early August…