I’m always frustrated when I call a customer support number that I’ve called before and have to retell my story. The same goes for when I’m transferred to another person. There is no need for this. I recently posted that message to social media. My …
Travel Outlook Launches ExpressRez®, an Innovative and Affordable Call Center for Inns and B&Bs
Travel Outlook Premium Hotel Call Center (“Travel Outlook”) announces the launch of ExpressRez®, an affordable voice reservations service for inns, bed and breakfasts, and vacation rental management companies. ExpressRez® is a simplified and cost-ef…
Mews & BLLA Revive the Noteworthy Social Club Dinner Series
Los Angeles – As we adjust to an ever-changing world, it is imperative that bright minds come together to address pertinent topics in our industry. On July 28th, 2021, BLLA hosted their first in-person event of the year with a dinner at The Pendry W…
Growing Occupancy, Profitability Pave Hotels’ Path to Recovery
NASHVILLE, Tenn. — Much is still unknown about how the hotel industry will recover from the COVID-19 pandemic, but data is helping paint a picture of a recovery in which labor, market segmentation and profitability will all play factors. “This is no…
Seven Tips to Avoid Feeling Like a Newbie As In-Person Business Events and Conferences Return
From video calls to conference halls: As large-scale conferences and events begin to usher in, many are looking forward to seeing colleagues and clients in person after over a year of virtual meetings. But if you feel like you’ve lost your IRL meeti…
Strategic Solution Partners Expands Services to Offer Revenue Optimization Courses
Strategic Solution Partners has announced the launch of a new revenue optimization course catalog. The company is expanding its existing strategic alliance with SalesBoost to provide online training for its hospitality clients looking to boost sales…
Resort Operators Expect To Carry Momentum Into Fourth Quarter
Resort properties have seen record-breaking demand this summer, leaving some to wonder when performance at those properties might come back down to earth. But the hoteliers who oversee those resorts say they expect the strong demand to continue even…
Celebrate the End of Summer with a Last-Minute Labor Day Getaway
With Labor Day closing off the summer season on September 6, Hilton hotels in the U.S., Puerto Rico, Mexico and Canada are ready to welcome guests for the holiday weekend with unforgettable events making for a worthwhile last hurrah before settling …
Healing Hotels of the World launches Healing Luminary program
Healing Hotels of the World is starting a new program to share their healing hospitality expert knowledge with travel agents. The Healing Luminary program will help agents support their clients in purposeful travel choices, and to engage with them o…
U.S. must approve AstraZeneca vaccine to rescue transatlantic travel with UK
The World Travel & Tourism Council (WTTC) is calling upon the U.S. government to urgently speed up approval of the UK’s AstraZeneca vaccine to help restore vital transatlantic travel. The Centre for Disease Control (CDC), the main health authority i…