The realities of operating a hotel in a pandemic include dealing with unexpected scenarios, such as spending $10,000 at once on linens because they’re available now and may not be later due to shipping backlogs, or realizing the need to help general…
U.S. Travel Statement on Extended Border Restrictions with Canada, Mexico
WASHINGTON : U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the announcement that the United States has extended border restrictions on Mexico and Canada through at…
New Research By SiteMinder Reveals Mexican Travelers Are More Enthusiastic Yet Discerning
Mexican travelers are now considerably more enthusiastic yet discerning about travel than before the pandemic, and local accommodation providers will have to do more to meet their expectations, new research by SiteMinder, the world’s largest open ho…
Why Streaming is Important for Your Hotel Guests
So much can be done with a hotel’s In-Room-Entertainment (IRE) services, from direct communication with guests to pure entertainment. However, technology advances so quickly that it is extremely difficult to keep up with current technology trends. T…
Choice Hotels Continues Commitment To Diversity And Female Hotel Ownership With Expansion Of Emerging Markets Franchise Development Program
Choice Hotels International, Inc. (NYSE: CHH) announces the expansion of its emerging markets franchise development program with new development incentives for female owners, as part of the company’s ongoing commitment to diversity. The expansion bu…
Out of Office: Taking the stress out of booking annual leave
Bigger workloads, slimmed-down teams and new ways of working are common among business travelers, post-pandemic. We polled our LinkedIn followers about their eagerness to travel. A whopping 58% were most eager, saying they had their ‘passport at the…
Mandarin Oriental Opens New Luxury Urban Resort in Istanbul
Mandarin Oriental Hotel Group is delighted to announce the opening of its newest luxury hotel on the shores of the Bosphorus in Istanbul, and is welcoming guests with an enticing Opening Offer. Mandarin Oriental Bosphorus, Istanbul features 100 spac…
What is Service Culture?
You may have heard how important service culture is, especially in the hospitality industry. But what exactly is service culture and why is it so important? Let’s take an in-depth look at this concept and how it plays out through customer service cu…
HITEC TV: ROOMDEX, Inc and its Vision of The Hotel Upsell Landscape
We sit down to chat with Jos Schaap, CEO and CO-Founder of ROOMDEX, Inc. The newest player in the upsell space. We will discussion his vision for the hotel industry, the implementation of automation and how hoteliers can expect an extremely quick RO…
Will That Be Cash, Card or Crypto for Your Booking?
The first half of 2021 saw cryptocurrencies go from theoretical speculation amongst circles of computer geeks to a popular dinner conversation topic with a much more diversified pool of investors. Whether you deem this asset class as viable over the…