Red Roof®, the leader in economy lodging, unveiled a new prototype for its groundbreaking HomeTowne Studios by Red Roof brand at the 2021 AAHOACON conference of hotel franchisees. The new HomeTowne Studios (HTS) prototype was shaped by input from ho…
Would You Rather Go to the Dentist or Call Customer Support?
Here is a stat that’s hard to believe: Forty-eight percent of Americans would rather go to the dentist than call customer support. OUCH! It seems that going to the dentist to get a filling or a root canal is preferred over having to call customer su…
Registration Officially Opens for the 2022 HotelTechAwards
Registration is now open for the 2022 HotelTechAwards (hoteltechawards.com), the industry’s only data-driven awards platform that recognizes best-of-breed hotel technology companies who win in the eyes of the judges that matter most – their customer…
SHR Data Shows Record Direct Website Demand and Increased Conversion Rates
HOUSTON – Hotels using the Windsurfer Booking Engine from SHR, Sceptre Hospitality Resources, saw a record amount of traffic to their direct websites in June 2021 and converted 3.4% of that traffic, higher than most reported industry averages. Hotel…
Curator Hotel & Resort Collection Partners With Three Leading Telecommunications Providers
Telecommunications are a critical and necessary part of a hotel’s success, impacting guest experience and engagement, hotel sales efforts, and staff communications. Today, Curator Hotel & Resort Collection (“Curator”) announced agreements with three…
From Breaking The Glass Ceiling To Breaking Hotel Ground: Wyndham Announces Program To Support Advancement Of Women-Owned Hotels
Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, announced a new program, “Women Own the Room” designed to advance and empower female entrepreneurs who are interested…
Nationwide Sonder Survey Reveals Top Travel Destinations and Travel Preferences
Sonder, a leading next-generation hospitality company that is redefining the guest experience through technology and design, today released new survey findings, providing data and insights into the return of travel following one of the most severe d…
New Milestone: More Than 500 Million Flexible Searches On Airbnb
Earlier this year, we announced a new, improved browsing and booking experience that gives guests even more flexibility when planning their travel. We’re working to make it easier for people to integrate travel into their lives with these new featur…
Maldron Hotel Glasgow City Opens
Dalata Hotel Group Plc (“Dalata” or “the Group”), the largest hotel group in Ireland, with a growing presence in the United Kingdom, today officially opens the Group’s first hotel in Scotland, creating 80 jobs locally. The four-star Maldron hotel is…
Hospitality AI vs. Human Expertise – Striking the Balance
As new hospitality technology emerges and as organizations increasingly invest in it, the ways people do their jobs change in response. Most of the time, this means greater efficiency, and a way for teams to concentrate on key tasks while the techno…

