What Does A Hotel Manager Do?

Hotel operations, strategy, human resources, marketing, finance – a hotel manager’s remit is as diverse as it is challenging. If you want to be a hotel manager, you will need excellent people skills and a calm, trustworthy, professional demeanor. Th…

Cendyn Masterclass – AI, Friend or Foe?

Cendyn is the leading innovative cloud software and services provider for the hospitality industry. Their software solutions drive sales, marketing, and revenue performance for tens of thousands of hotels across the globe with a focus on integrated …

A Complete Guide To Digital Concierges In 2021

Guests today are increasingly tech-savvy and look for on-demand responses that allow them to be self-sufficient. Businesses that handle guest interactions are turning to digital concierges as a way to fulfill this demand for quick, attentive and sup…

Medical Tourism as the Next Evolution for Wellness

Let’s look beyond the forecasted travel recovery for the latter of 2021 for a moment – beyond the near-term ‘revenge travel’ surge. What emerging trends will define travel for the decade ahead? Hoteliers are well-aware that we are now living in the …