The RIU chain is presenting its new Sustainability Report for 2020 — a year marked by the challenges facing the tourism sector as a result of the COVID-19 pandemic, but in which it strengthened CSR with 30 social and environmental actions worldwide …
Concrete Steps Toward A More Sustainable Travel Industry
The tourism industry is at a turning point. With an uptick in demand – arrivals are expected to hit 1.8 billion in 2030 – finding a balance between people, planet and profit will be crucial. Tourism in its present form isn’t sustainable. If the curr…
New Date Announced For PSHRS Hospitality Executive Of The Year Honoring Hilton President And CEO
The Penn State School of Hospitality Management in the College of Health and Human Development and the Penn State Hotel & Restaurant Society (PSHRS) have announced a new date to honor Christopher J. Nassetta, president and chief executive officer fo…
Complimentary Hospitality Financial Leadership Online Workshop – An Introduction to Hospitality Financial Leadership
Compliments of Hospitalitynet I am offering the first FIVE responders via email @ david@hotelfinancialcoach.com a complimentary 40-minute online workshop for your team. The lucky five will receive an email response with a link to book your workshop …
Can business travel bounce back to boost the hard hit hotel sector?
After many months of video calls replacing in-person meetings, business travellers are slowly getting back on the road. With corporate travel typically accounting for around a fifth of all visits to London and a quarter to Milan, according to the Ma…
Applying The Science Of Training To The Hospitality Industry
Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid follow up plan. Personality traits are not enough “Hire for attitude, train for skills” is a famous motto in the hospital…
Design as a Key Element of the Guest Experience
Guest experience is more crucial than ever in the hospitality sector, so it’s important for us to stand out with aesthetically unique spaces in our hotels to engage travelers and locals alike. Staying ahead of the curve is vital and seeking out the …
INTELITY and Volara to Bring Powerful Voice Command to In-room Guest Engagement
New York, NY, and Los Angeles, CA (July 29, 2021) – INTELITY®, the developer of hospitality’s broadest guest experience platform, announced today a new partnership with Volara, the leading provider of custom voice-based hospitality solutions. Togeth…
Opt-In Housekeeping Model Offers Staff Flexibility, Guest Choice
Housekeeping models are shifting as the industry progresses through the COVID-19 pandemic, and operators are met with balancing guest preferences with the current labor market. Hilton recently announced it is moving to an opt-in model for daily hous…
Chexology Gains Momentum with Product Innovation, Strategic Partnerships and Growth Across the Hospitality Industry
NEW YORK – Chexology, a groundbreaking technology that automates transactions involving the exchange of items for a claim ticket, such as luggage storage, coat check, personal items and more, today announced it’s entering the second half of 2021 wit…