Apple’s announcement last month that it would implement the storage of hotel keys in its Wallet application is a significant step toward simplifying the mobile check-in process for guests. Significant, but not exhaustive – it’s important to note tha…
The Shortest Customer Service Keynote Speech Ever!
I’ve written about today’s topic before. The idea I’m about to share is really common sense. Even if you didn’t read my past articles or watch my videos about this, you still know and understand it. Yet, it’s worth bringing up again, as I have a new…
U.S. Travel Announces Extension For Dow, Followed By CEO Transition In 2022
COLORADO SPRINGS, COLO : The U.S. Travel Association announced today at its board of directors meeting that Roger Dow, as previously communicated to the U.S. Travel board, will extend his leadership as president and CEO of the association through ne…
Business travel reinvented – who gets to travel now?
The return of business travel has been debated ad nauseum, but there is agreement on this: changes in corporate programs, mandates and approvals will either slow – or accelerate – travel’s return. Which way will it be, and what will the new corporat…
Preferred Hotels & Resorts Announces Next Phase Of WHERE NEXT? Global Campaign With Launch Of Hotel Buyout Experiences
To meet the growing demand for private and secluded getaways, Preferred Hotels & Resorts, the world’s largest independent brand, has announced the launch of WHERE NEXT? Buyouts – the second phase of its global WHERE NEXT? campaign. Whether they want…
Visual Matrix Partners With FLEXIPASS To Implement Digital Mobile Key Features In PMS Solutions
RICHARDSON, TX – Visual Matrix, an industry-leading hotel property management software providing an all-in-one PMS, today announces the integration of Mobile Key functionalities into its PMS platform through FLEXIPASS, the Preferred Mobile Key solut…
The Intersection Of Tech And Guest Personas To Drive Recovery Revenues
When it comes to the expected travel recovery throughout the latter half of 2021, a rising tide doesn’t necessarily raise all ships. Yes, revenge travel is very much a real entity, and it will cause many hotels that fit a certain profile to experien…
Arena Del Mar Hotel Selects ASSA AbBLOY Global Solutions And Zaplox For Digital Key Compatibility With Cloud-Based Access Management
Stockholm – ASSA ABLOY Global Solutions as a leading provider of advanced security technology for the hospitality industry and together with Certified Partner, Zaplox AB, a leading innovator of contactless mobile guest journey solutions and mobile k…
HVS Webinar Recap: Recruitment, retention and effective management become crucial for post-COVID hotel sector
The ability of hotel companies in the UK and Europe to attract and retain staff has never been more crucial as a combination of new immigration policies making it more difficult to employ foreign workers and the on-going impact of COVID continue to …
HITEC Ready to Welcome the Hospitality Technology Industry to Dallas in September, Event Given the Okay to Proceed at 100 Percent Capacity
As the 2021 Hospitality Industry Technology Exposition and Conference (HITEC®) nears, the event is ramping up its program and getting ready to welcome back the industry after a year off from taking place in-person. Now producers Hospitality Financia…