In March 2021, Medallia, in collaboration with the School of Hotel Administration’s (SHA) Center for Hospitality Research, launched an online hospitality community to crowdsource ideas with impact. With the COVID-19 pandemic hitting travel and the h…
Hospitality Financial Leadership – Modern Hotel Financial Statement Features – Part 1
Do your hotel financial statements give you the information you need to effectively run your business? Are you able to see if your profits are where they should be in an enhanced top-line statement? Do your statements measure flow thru? Do you recor…
WTTC Responds To UK/U.S. Taskforce Which Aims Reopen Transatlantic Corridor
Virginia Messina, Senior Vice President and Acting CEO, WTTC said: ” Whilst we welcome the news of a taskforce aimed at safely reopening travel between the UK and the US, unless we have a clear timeline and unlock transatlantic travel by 4 July at t…
Innovation: Embracing Complexity And Contradictions (Frédéric Delley)
Innovation is the process of creating value through the implementation of new ideas. Crises generate the exact opposite outcome: tremendous value destruction. Innovation, therefore, seems particularly well-suited to act as a powerful countervailing …
Cancellations Rates: Where Do They Stand And How Can You Overcome Them?
Hotel cancellation rates have been steadily rising for years, in part fueled by a culture of ‘book now, pay later’ created by OTA giants. Covid did not create cancellation habits – it will perpetuate them, though. As a hotelier, it’s important for y…
Hospitality Financial Leadership – 1 To 1 Mentorship Program Menu
Hospitality Financial Leadership Mentoring & Coaching Program Here is an overview of the program features & benefits. Program 1.Financial Leadership 2.Business Principles 3.Financial Statements 4.How to Read a Hotel P&L Statement 5.Managing Labor & …
Meliá Hotels International: Annual General Meeting 2021
Gabriel Escarrer Julià: “I can assure you that we have been through very difficult crises and situations over more than six decades in business, but never has their impact been so great as to force us to close practically 100% of our hotels simultan…
Vail Resorts CEO To Donate $29.3 Million From SARs Exercise; Announces Racial Justice As Added Focus Area For Family Foundation
Vail Resorts, Inc. (NYSE: MTN) announced that Chairman and Chief Executive Officer Rob Katz has exercised stock appreciation rights (SARs) that were set to expire in 2022, and will be making a charitable donation of 100 percent of the proceeds recei…
Great Expectations: How To Prepare Your Travelers For Their First Hotel Stay
In countries around the world, millions of people – now fully-vaxxed and relaxed – are emerging from the stagnation of lockdown, and booking hotel rooms with a ‘Roaring Twenties’ fervor. The U.S hotel industry recorded its best performance in 62 wee…
Is A University Education The Way To Go In The Hospitality Industry?
I entered the hospitality industry by starting a three-year apprenticeship at the Hyatt Regency Hotel in Düsseldorf, Germany. Before committing to a bachelor’s program, I wanted to discover whether this was the right industry for me. The apprentices…