Dorothee Bär, Minister for Digitalisation, held a special press conference at the Steigenberger Hotel Am Kanzleramt on Monday 17 May in order to announce the start of a pilot project entitled “Digital Identities”. Ms Bär, who was accompanied by a nu…
The Road Less Traveled
Destination: Unexpected Sure, the bright lights and buzz of New York, Berlin, and Mexico City burn bright in our hearts and imaginations. But if there’s anything these times have taught us, it’s to look in new places for hidden treasures—to broaden …
Hilton At Home: Delight The Senses With A Mouth-Watering Charcuterie Board
Charcuterie boards are an impressive way to welcome guests at any gathering, and as people finally begin to reunite after long lockdowns, what better way to toast family and friends than by offering up this impressive treat. There’s no doubt that th…
UNWTO Opens Call For ‘Best Tourism Villages’
UNWTO is recognizing villages across the world that are committed to the promotion and preservation of their cultural heritage and sustainable development through tourism New initiative announced at the opening of UNWTO Middle East regional office i…
Commercially Outsourced?
In most crisis, organizations can take a step back, examine the long-term strategy, deploy resources, and put their weight behind a chosen path. In the ongoing pandemic faced throughout the world, companies like governments (for lockdowns) had no ch…
6 Ways Hotel Technology Creates a More Personalized Guest Experience
As the industry gets ready for reopening, it is important to double down on the personalized guest experience. With a landscape more competitive than ever, creating unique and unforgettable moments is what will set you apart from the competition. Wh…
Med Spa: A Cure For Ailing Hotels
To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who have careers in hospitality management or other roles in the industry have been faced with unprecedented obstacles like…
How Hotels Are Rising Up After A No Good, Very Bad Year
Doom. Gloom. The news is absolutely littered with stories of businesses and industries falling victim to the effects of COVID-19. But what if we – those of us in the hospitality industry who have experienced the pains of the pandemic – gave a differ…
The Worst Sales Call Ever
Even though this is about a sales presentation, it ties into customer service. It has to do with preparation, knowing your customer, understanding what they want, and more. This is what great salespeople do to prepare for a meeting with a customer o…
Airbnb 2021 Release: 100+ Innovations And Upgrades Across Our Entire Service
A whole new way for guests to search on Airbnb, a new 10-step process to become a Host, better support for Hosts and guests and much more to meet a new era in travel. Inspired by the major shift in how people are traveling and anticipating the unpre…